Summary
Overview
Work History
Education
Skills
Researchworks
Membershipofprofessionalbodyandstatus
References
Languages
Timeline
Generic
PHILIP OLUWADAMILARE Adebayo

PHILIP OLUWADAMILARE Adebayo

Technical Support Specialist
Lagos

Summary

To learn and acquire skill within the shortest possible time. Principled, talented with good interpersonal and communication skills. Ready and determined to achieve any set objective/goal. Possess the ability to adapt to any business environment.

Overview

3
3
years of professional experience

Work History

Technical Support Specialist

Verpex Hosting
London
08.2022 - Current

* Offering technical assistance to customers via live chat, tickets, or emails.

* Creating helpful guides in the knowledge base and responding to email inquiries.

* Resolving customer issues, including website problems, via live chat or tickets.

* Assessing system potential by evaluating the compatibility of new programs with existing ones.

* Attaining computer system objectives by gathering pertinent data, assessing options, and recommending actions.

Technical Support Specialist

Garanntor
Lagos
01.2022 - 04.2022

• Creating Reseller Hosting Account & setting account privileges

• Setup and deployment of new hosting servers.

• Proficient using CPanel, WHM, and WHMCS

• Installing SSL for clients either SSL (let's encrypt SSL) or paid SSL

• Set up an email account for customers on Cpanel

• Performing DNS transfers and set up on behalf of customers as well as troubleshooting DNS records issues.

Fiber Optic Technician

FIBERNET Broadband Limited
Lagos
09.2021 - 12.2021

• Installations, troubleshooting, and maintaining all fiber optic systems in businesses, homes, schools, and other organizations to ensure they are working properly.

• Troubleshooting, measuring the signal strength of internet connections to ensure that there is adequate link performance. - Creating sensors and performing inspections to make sure
that the fiber optic systems do not have defects that could undermine performance.

• Conduct regular inspections of the systems with the aim of locating and repairing any defects detected during the inspections.

• Performing premises cabling and running fiber optic cables underground. - Determining solutions to any problems and issues that are preventing the fiber optic systems from performing optimally.

Solar Energy Engineer

Power From the Other Side
Abeokuta
03.2021 - 08.2021

• Solar Technician (In charge of solar installation/Maintenance)

• Technical support and recommendations

Energy auditing

Internship

ELEKTRINT NIGERIA LTD.
01.2017
  • Learnt wiring
  • Assisted in the maintenance of industrial electrical appliances.

Education

PGD - Computer Science

Ajayi Crowther University
Oyo State, Nigeria

B.sc. In Industrial Computing And Engineering -

African University Of Benin (AUB)

Skills

Effective communication skills

Researchworks

Design and construction of office power manager

Membershipofprofessionalbodyandstatus

Member: International Association of Engineers (IAENG)

References

  • Available upon request

Languages

English
Advanced (C1)

Timeline

Technical Support Specialist

Verpex Hosting
08.2022 - Current

Technical Support Specialist

Garanntor
01.2022 - 04.2022

Fiber Optic Technician

FIBERNET Broadband Limited
09.2021 - 12.2021

Solar Energy Engineer

Power From the Other Side
03.2021 - 08.2021

Internship

ELEKTRINT NIGERIA LTD.
01.2017

PGD - Computer Science

Ajayi Crowther University

B.sc. In Industrial Computing And Engineering -

African University Of Benin (AUB)
PHILIP OLUWADAMILARE AdebayoTechnical Support Specialist