To learn and acquire skill within the shortest possible time. Principled, talented with good interpersonal and communication skills. Ready and determined to achieve any set objective/goal. Possess the ability to adapt to any business environment.
* Offering technical assistance to customers via live chat, tickets, or emails.
* Creating helpful guides in the knowledge base and responding to email inquiries.
* Resolving customer issues, including website problems, via live chat or tickets.
* Assessing system potential by evaluating the compatibility of new programs with existing ones.
* Attaining computer system objectives by gathering pertinent data, assessing options, and recommending actions.
• Creating Reseller Hosting Account & setting account privileges
• Setup and deployment of new hosting servers.
• Proficient using CPanel, WHM, and WHMCS
• Installing SSL for clients either SSL (let's encrypt SSL) or paid SSL
• Set up an email account for customers on Cpanel
• Performing DNS transfers and set up on behalf of customers as well as troubleshooting DNS records issues.
• Installations, troubleshooting, and maintaining all fiber optic systems in businesses, homes, schools, and other organizations to ensure they are working properly.
• Troubleshooting, measuring the signal strength of internet connections to ensure that there is adequate link performance. - Creating sensors and performing inspections to make sure
that the fiber optic systems do not have defects that could undermine performance.
• Conduct regular inspections of the systems with the aim of locating and repairing any defects detected during the inspections.
• Performing premises cabling and running fiber optic cables underground. - Determining solutions to any problems and issues that are preventing the fiber optic systems from performing optimally.
• Solar Technician (In charge of solar installation/Maintenance)
• Technical support and recommendations
Energy auditing
Effective communication skills