MICROSOFT WORD AND EXCEL
Peter Obalanlege
Bank Teller
Lagos,LA
Summary
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Meticulously organized Bank Teller proficient in time management. Offer professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management. Seasoned Bank Teller well-versed in customer care and successful in achieving sales goals while maintaining high levels of customer satisfaction. Consistently accurate in counts and balances. Outgoing personality with attention to delivering outstanding customer experiences.
Overview
20
20
years of post-secondary education
11
11
years of professional experience
Work History
Bank Teller
UBA GROUP
KETU LAGOS, LAGOS
01.2021 - Current
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Provided customer records on demand, including account statements and copies of checks.
- Assisted customers with compromised debit cards and issued new credentials.
- Removed mutilated currency from circulation.
- Counted and packaged currency and coins.
- Placed orders for customer checks and verified starting numbers.
- Accessed computerized financial information to answer questions related to specific accounts.
- Reconciled cash drawer and resolved discrepancies.
- Sold and cross-sold bank products to new and existing customers.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Turned in excess cash to maintain drawer security.
- Executed wire transfers, stop payments and account transfers.
- Handled various accounting transactions.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
Machine Operator
rites foods
ososa ijebu , ogun
10.2014 - 09.2021
- Set up and operated various machine tools and jigs to produce precision parts, maintaining awareness of approximate job completion times.
- Maximized productivity by keeping detailed production records and identifying hold-ups.
- Maintained machines within work area, complying with company and OSHA safety rules and regulations.
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
Logistics Officer
Hor logistics
ikeja lagos, lagos
09.2020 - 01.2021
- Collaborated with project managers to discuss procurement, logistics and service requirements for optimized purchasing power.
- Selected transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
- Developed logistical checklists to guide activities support.
- Delivered logistic support to leverage existing resources with cost-effective savings.
Customer Care Representative
sino sky cargo
lagos, lagos
01.2020 - 09.2020
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.
- Assisted call-in customers with questions and orders.
- Maximized customer satisfaction by organizing [Product or Service] repairs, replacements and deliveries.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
Field Marketer
sino sky cargo
lagos, lagos
09.2018 - 01.2020
- Increased brand awareness by developing technical and non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
- Planned marketing initiatives and leveraged referral network to promote business development.
- Identified and developed relationships with key decision-makers to facilitate future sales.
- Established customer loyalty program to reward strong customers, identify potential customers and build greater customer service experience.
Main Bartender
De sky comfort hotel
ijebu ode , ogun
11.2017 - 07.2019
- Poured and prepared mixed drinks for over [Number] customers daily and created new libations drawing in clientele.
- Managed five hundred thousand in cash with no losses on regular days with totals of more than one million naira in revenue during special promotions or events.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Education
SSCE -
MAYFLOWER SCHOOL
IKENNE REMO OGUN STATE 09.2007 - 09.2021
High School Diploma -
OGUN STATE COLLEGE oF HEALTH
ILESE IJEBU ODE OGUN STATE 09.2015 - 09.2021
Skills
Deposit and withdrawal management
Cash counting
Currency packaging
Rapid 10-key data entry
Compliance, banking laws and regulations
Relationship building and management
Consumer banking specialist
Accounting systems and software
Customer relationship development
Positive
Business Development
Financial services
Savvy relationship-builder
Math aptitude
Cheerful
Banking
Sales expertise
Cash handling expertise
Accomplishments
- Earned [Award Name] for outstanding customer service.
- Successfully trained [Number] new tellers over a [Number] month time period.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Resolved product issue through consumer testing.
Affiliations
- International Council of Nurses
- Society of Human Resource Management
- Rotary International
- Project Management Institute
Software
Interests
DEVELOPMENT AND HONESTY
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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READING AND TRAVELLING
I LOVE READING BOOKS ON SELF DEVELOPMENT AND I LOVE EXPLORING THE UNIVERSE VISITING NEW PLACES
Timeline
Bank Teller
UBA GROUP
01.2021 - Current
Logistics Officer
Hor logistics
09.2020 - 01.2021
Customer Care Representative
sino sky cargo
01.2020 - 09.2020
Field Marketer
sino sky cargo
09.2018 - 01.2020
Main Bartender
De sky comfort hotel
11.2017 - 07.2019
High School Diploma -
OGUN STATE COLLEGE oF HEALTH
09.2015 - 09.2021
Machine Operator
rites foods
10.2014 - 09.2021
SSCE -
MAYFLOWER SCHOOL
09.2007 - 09.2021