Peter Mokalo

Experienced Senior Backend Engineer with a demonstrated history of working in the finance/ payment space spanning over 8 years. Proven ability to analyze and automate processes to increase throughput. Passionate about using technology as a tool to solve problems and drive business. An avid cloud enthusiast.

• Built the backend for a mobile payment application to power the Federal Government support initiative for the most vulnerable members of society. Application is designed to support offline beneficiary identification and validation, payment and reconciliation. Distributed system built with ASP.NET Core, Dapper, RabbitMQ, Redis, SQLServer and AI. Service successfully disbursed over USD3m in the first month of go live.
• Various B2B Integrations - Dangote Ltd: ISOP V3 Migration of ERP to S/4 Hana, IMTO Integrations (Funtech, Aftab, Azimo, Innovate One, Thunes, Cashpot etc), Fintech (CoralPay)
• USSD payment option for Zenith Bank's Payment Gateway (GlobalPAY) checkout, created a distributed system using microservices architecture in ASP.NET Core, Redis and RabbitMQ
• Leveraging on Microsoft cognitive services to provide artificial intelligence capabilities to in-house applications. Worked with Face API, Speech Recognition, OCR and handwriting recognition, Computer Vision API, and Custom Vision API. Created and trained custom vision models for identification document verification and recognition.
• ZenithWalletService: Built a wallet offering for the bank to capture the unbanked market who do not meet the minimum requirements to run an active account
• Revamped the online account opening process. In response to the pandemic and the need to restrict customers' access to the bank’s premises, this modification allows intending customers to create a full account from the comfort of their homes. Leveraged AI to ensure proper document upload for faster processing and id card and identity validation.
• Worked closely with senior architects to extend this mission-critical application that reduced downtime on channels due to cutover during the bank's End of Day activities from over 50 minutes to an average of 40 seconds
• Automatic Dispense Error reversal. Developed an Automated reversal of ATM dispense errors, using C# spanning across Oracle, Sybase and Ms SqlSserver databases and a data warehouse. Reduced turnaround time from over 24 hours to less than 2 hours. Built an audit dashboard in angular for real-time monitoring
• Instant Card Stock Request. Automated a previously manual process of instant debit card stock request and management for the bank, providing insightful tools for real time monitoring and tracking of cards stock, stock usage, trend analysis, and branch inventory management. Built with ASP.NET MVC and EF. Curbed wastage by 100%.
• Instant account opening: Extended the bank's account opening to generate account numbers instantly. Reduced turnaround time of account opening by more than 60%. This feature is the bedrock of account opening on channels which increased total account opening figures by 400%
• USSD self-service: Built functionality to allow customers to perform self-service on their accounts. Reduced related support calls to the contact center by more than 70%.