Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline

Peter Ibeh C.

Owerri,Imo State

Summary

I'm a detail-oriented team player with strong organisational and communication skills with ability to provide excellent customer service, I'm also able to manage any assigned tasks with efficiency and a high degree of accuracy, I also takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. I always endeavour to deliver high-quality service and consistent results. I seek to add value to an organisation with a system that guides the process of dedicated team work, targeted towards customers/clients satisfaction.

Overview

13
13
years of professional experience
1
1
year of post-secondary education

Work History

Bar Manager

Boiling Point Hotel
Owerri, Imo State
02.2012 - 06.2015
  • Sourced products locally for improved cost-efficiency and sustainability.
  • Negotiated with suppliers to obtain quality drinks at excellent prices.
  • Guaranteed proper cash management, sales measurement and cash-up processes for operational standards.
  • Monitored bar expenses and operations to minimise costs.
  • Completed accurate end-of-day financial routines for cash and card transactions.
  • Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
  • Built loyal customer base by creating welcoming environment with top quality service.

Office Administrative Assistant

ProHealth HMO Limited
Owerri, Imo State
11.2015 - 03.2018
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.
  • Took initiative to self-assign administrative tasks in line with company policy to maximise impact.
  • Kept and maintained accurate filing system for preservation of office information.
  • Kept adequate office supplies on hand to support staff and business requirements.
  • Organised tasks by level of urgency and importance to make best of use time and resources.
  • Contributed to harmonious and productive office environment by building positive relationships with coworkers.
  • Planned and scheduled meetings, creating agendas and minutes as needed.
  • Reviewed documents for staff to proofread for errors, correct formatting and verify factual information.
  • Helped staff to maximise efficiency by providing clerical and secretarial support.
  • Applied maths abilities to calculate and check financial figures.

Driver of Taxi

Uber
Owerri, Imo State
05.2018 - Current
  • Determined and collected fares according to meters.
  • Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
  • Calculated ride costs accurately, receiving cash payments and returning correct change.
  • Completed safe journeys by applying defensive driving techniques and complying with Highway Code.
  • Maintained interior and exterior vehicle cleanliness, consistently exceeding company standards.
  • Assisted passengers with managing and securing personal belongings.
  • Achieved high customer ratings on mobile booking systems.
  • Kept vehicles spotlessly clean and tidy for maximum customer comfort.
  • Delivered outstanding customer experiences with friendly and professional approach.
  • Applied local road knowledge to identify best routes and avoid traffic.
  • Booked rides using mobile service applications.
  • Supported physically challenged customers to enter and disembark vehicle safely.
  • Maintained punctual service for client collections, ensuring accurate location pick-up for optimum customer satisfaction.

Education

National Diploma - Public Administration

Federal Polytechnic Nekede, Owerri, Imo State
10.2012 - 01.2014

Bachelor of Science - Political Science

Imo State University, Owerri, Imo State
/2016 - /2019

Skills

  • Customer service oriented
  • Confident and Enthusiastic communicator
  • Results-orientated
  • Product expertise
  • People Management
  • Good Interpersonal Relationship
  • Team building
  • Resourcefulness

Languages

English
Fluent
Igbo
Fluent

Affiliations

  • Journaling
  • Photography
  • Board games
  • Skill Building
  • Reading
  • Investing
  • Traveling
  • Bowling

Timeline

Driver of Taxi - Uber
05.2018 - Current
Office Administrative Assistant - ProHealth HMO Limited
11.2015 - 03.2018
Federal Polytechnic Nekede - National Diploma, Public Administration
10.2012 - 01.2014
Bar Manager - Boiling Point Hotel
02.2012 - 06.2015
Imo State University - Bachelor of Science, Political Science
/2016 - /2019

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Peter Ibeh C.