PETER AGEDEGE
Abuja,FCT
Summary
Resourceful administrative professional with in-depth understanding of all areas of business operations, including meeting support, correspondence management and financial administration. Excellent communication, interpersonal, technical and planning skills with an analytical approach to solving routine and complex problems.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
BUSINESS SOLUTION GROUP SUPPORT
3D Impact Marketing (Airtel Nigeria)
FCT, Abuja
03.2022 - Current
- Supported special financial and business projects with administrative assistance.
- Collated and reported on project plans, costs, timescales and variations to contract.
- Built and maintained strong working relationships with colleagues.
- Initial Solution Design and client site survey for all Enterprise Projects.
- Working with 3rd Party Vendor in order to deploy Enterprise Solutions and for Enterprise Core Network Maintenance and Support.
- Working with Network Services Team for trouble ticket resolutions, logging and closure.
- Working with Enterprise Key Account Managers concerning the submission of proposals/Bids to clients.
- Attending to technical sales meeting along with Key Account Manager in order to capture client’s request for service provisioning.
- Keeping a project tracker for all ongoing Enterprise services implementation from Order to Completion in close coordination with Network and Provisioning team and publish such tracker periodically (Daily, Weekly or forthrightly) for the benefit of sales and enterprise team.
- Providing all required documentation including approval process for implementation kick-off of all Enterprise service provisioning (CRF and any other supporting documents).
- Tracking Job completion Certificate for completed projects with the Project Manager and Key Account so as to bill customers on time.
- Coordinating the billing and invoicing of Enterprise Customers based on signed Job Completion Certificates.
I.T TECHNICAL SUPPORT OFFICER
Vibes Records International
FCT, Abuja
12.2018 - 02.2022
- Installed and configured computer hardware, operating systems and applications
- Troubleshoot System and network problem, solving hardware and software fault
- Follow diagrams and written instructions to repair a fault or set up a system
- Managed Social Media accounts and websites pages
- Set up new accounts and resolve password issues
- Implemented ICT support procedures and techniques to achieve maximum quality and continuous service improvement.
- Researched latest information to stay abreast with trends.
- Observed performance of hardware and software to maintain functionality and reliability.
- Prepared equipment for staff use, installing cables, operating systems, and software.
- Answered user questions about hardware and software operation to help resolve problems.
- Carried out new hardware installations and updates, keeping systems functional and secure.
- Tracked computer system and network performance to identify root causes of issues.
- Scanned systems, diagnosing and correcting equipment failures and performance issues.
- Distilled complex technical information into easily digestible instructions for end-users.
- Tested function of peripheral equipment and completed quality repairs.
- Followed technical documentation for accurate installation, maintenance and repair work.
PRODUCTION MANAGER
FEM-FEM Table Water
Ilorin
10.2015 - 01.2016
- Production of sachet water using sealing machine
- Evaluated current production processes and made forward-thinking adjustments to improve output.
- Ensuring good maintenance of the factory equipment/Machines.
- Planned production operations while establishing priorities and sequences for manufacturing products.
- Held team meetings to discuss product value and vision while allowing team members to give ideas and suggestions.
- Managed materials to keep up with production goals and meet customer demands.
- Coordinated closely with quality control regarding products awaiting dispositions.
- Established and adjusted work procedures to meet production schedules, delivering output to deadlines.
IT STUDENT
DE-Chidex Electrical Nig. Ltd
Ilorin
09.2014 - 08.2015
- Installation of new Electrical equipment
- Troubleshooting/Finding solution to technical problems.
- Followed manufacturing instructions and design specifications when completing repairs.
- Scanned systems, diagnosing and correcting equipment failures and performance issues.
- Followed technical documentation for accurate installation, maintenance and repair work.
- Carried out new hardware installations and updates, keeping systems functional and secure.
STUDENT INDUSTRIAL WORK EXPERIENCE SCHEME (SIWES)
Power Holding Company of Nigeria
Ilorin
06.2013 - 09.2013
- Troubleshooting fault on a 11KV/33KV Electrical Lines
- Installation of Transformers in domestic and industrial areas
- Carrying out Pre-Commissioning test on transformer before installation
- Replacement of faulty electrical accessories on sub-stations.
- Keeping records of daily events
Apprentice
LEKISTAR ELECTRONICS REPAIRS
Ilorin
01.2006 - 01.2009
- Attended necessary training and completed assessments.
- Supported daily operations to improve outcomes.
- Engaged in team discussions, meetings and training.
- Followed up on project needs and enquiries to foster timely resolution.
- Escalated critical issues to supervisors and observed resolution methods.
- Use of electronics repair tools such as soldering iron, rework stations, etc.
- Intensive use of Electronic multi-meter, both digital and analogue meter for both designing and repairs purpose
- Installation of new circuit board on old equipment.
- Troubleshooting and repairs of laptop & desktop computers
- Identifying and Repairs of faults on faulty gadgets
- Repairs of laptops and LCD/LED TVs.
- Troubleshooting all kind of Electronic faults on electronic devices.
Education
Certificate of Completion - Health Safety Environment (Level 1, 2 & 3)
British International Safety Organisation
Abuja, FCT Nigeria 04.2019 - 06.2019
Higher National Diploma - Electrical and Electronics Engineering
Kwara State Polytechnic
Ilorin Kwara State Nigeria 09.2016 - 09.2018
National Diploma - Electrical and Electronic Engineering
Kwara State Polytechnic
Ilorin Kwara State Nigeria 09.2012 - 09.2014
Skills
- Microsoft Office expert
- LANs and WANs knowledge
- Hardware configurations
- Internet and email systems
- Network troubleshooting
- Telecommunications
- Hardware upgrades
- Customer support needs assessment
- Troubleshooting proficiency
- Staff education and training
- Application support
- Knowledgeable in Mac systems
- Expert in disaster recovery
- Hardware diagnosis
- Application installations
- Technical issues analysis
- Procedural compliance
- Systems engineering
- PCB assembly and soldering
- Electrical and Electronics fault finding
- Cable crimping
- Technical support
- Business Impact Assessments
- Vulnerability analysis
- Computer forensics
- ICT disaster recovery
- ICT security systems
- Problem-solving
Interest/Hobbies
- Researching
- Reading
- Travelling
- Solving problems
- Music
- Troubleshooting
Languages
English
Fluent
Additional Information
1. Babawale Ajobiewe
Business Solution Manager, Airtel Nigeria.
Email: babawale.ajobiewe@ng.airtel.com
Phone: 08022224322
2. Barrister Nelson Adejoh Omaye,
Omaye Law Firm,
Suit 107, Ambeez Plaza, Wuse Zone 5, Abuja
Email: omayeadejohnelson@ymail.com
Phone: 07032800860
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Never limit yourself because of others' limited imagination; never limit others because of your own limited imagination.
Mae Jemison
Timeline
BUSINESS SOLUTION GROUP SUPPORT
3D Impact Marketing (Airtel Nigeria)
03.2022 - Current
Certificate of Completion - Health Safety Environment (Level 1, 2 & 3)
British International Safety Organisation
04.2019 - 06.2019
I.T TECHNICAL SUPPORT OFFICER
Vibes Records International
12.2018 - 02.2022
Higher National Diploma - Electrical and Electronics Engineering
Kwara State Polytechnic
09.2016 - 09.2018
PRODUCTION MANAGER
FEM-FEM Table Water
10.2015 - 01.2016
IT STUDENT
DE-Chidex Electrical Nig. Ltd
09.2014 - 08.2015
STUDENT INDUSTRIAL WORK EXPERIENCE SCHEME (SIWES)
Power Holding Company of Nigeria
06.2013 - 09.2013
National Diploma - Electrical and Electronic Engineering
Kwara State Polytechnic
09.2012 - 09.2014
Apprentice
LEKISTAR ELECTRONICS REPAIRS
01.2006 - 01.2009
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