Peter Adeyemi
Abuja
Summary
Dynamic professional with a proven ability to build and sustain strong client relationships, leveraging exceptional communication and problem-solving skills to effectively address client needs and drive satisfaction. Demonstrated success in managing diverse portfolios, consistently achieving high levels of client loyalty through strategic relationship management. Committed to fostering long-term partnerships that enhance business growth and client retention. Results-oriented approach ensures that client expectations are not only met but exceeded.
Overview
11
11
years of professional experience
Work History
RELATIONSHIP MANAGER
WEMA BANK PLC
Abuja
11.2017 - Current
- Executed branch sales strategy aligned with local market conditions to meet sales targets. Assisted in product knowledge and cross-selling efforts. Monitored local market changes to identify sales opportunities.
- Demonstrated strong communication and interpersonal skills to foster collaborative relationships.
- Developed and implemented processes for opening various account types to support customer growth in commercial banking.
- Analyzed market trends and communicated actionable feedback to sales team and product management to support product development and upgrades tailored for small and medium enterprises.
- Developed and maintained strong commercial business relationships, while identifying and engaging potential new accounts to drive sales expansion.
- Evaluated acceptable lending risks to align with bank’s risk appetite, optimizing transaction profitability.
- Oversaw implementation of bank's complaint resolution process to drive effective issue resolution. Promoted exceptional service standards to enhance customer loyalty. Strategically managed risks to mitigate potential losses.
- Ensured strict adherence to KYC compliance protocols to mitigate operational risks.
- Performed detailed analysis of financial statements and cash flow forecasts to deliver accurate assessments for strategic decision-making.
- Conducted thorough evaluations of financing requests to align with bank credit culture and adapt to current economic and industry trends.
- Enhanced client onboarding by efficiently analyzing financial statements, leading to improved decision-making. Streamlined loan document evaluation, resulting in faster processing times. Facilitated the development of comprehensive financial reports, contributing to strategic insights.
- Facilitated deposit, loan, and overdraft growth to support overall financial performance of the branch.
SALES REPRESENTATIVE
SAGIF VENTURES
Abuja
11.2014 - 10.2017
- Regularly updated expertise on products and services to ensure accurate information delivery to clients.
- Identified and engaged prospective customers to drive lead conversion and enhance sales pipeline.
- Facilitated discussions with current customers to identify ongoing requirements and encourage repeat purchases.
- Showcased product and service capabilities to deliver effective client solutions.
- Crafted tailored quotes and sales proposals to meet client needs and enhance customer relationships.
- Conducted negotiations to establish favorable pricing and terms, enhancing sales agreement effectiveness.
Education
Civil Engineering
THE FEDERAL POLYTECHNIC OFFA
OFFA09-2011
OND - Civil Engineering
THE FEDRAL POLYTECHNIC OFFA
OFFA11-2007
Skills
- Operations
- Strong Communication
- Client Relationship Management
- Team Management
- Supervision
- Marketing
- Customer Handling
- Teamwork
Timeline
RELATIONSHIP MANAGER
WEMA BANK PLC
11.2017 - Current
SALES REPRESENTATIVE
SAGIF VENTURES
11.2014 - 10.2017
Civil Engineering
THE FEDERAL POLYTECHNIC OFFA
OND - Civil Engineering
THE FEDRAL POLYTECHNIC OFFA