Leadership through volunteering,mentoring and tutoring and unique creative passions
Perpetua Odi
Sales Manager
Owerri,Imo
Summary
Dynamic Sales Manager with a proven track record at Hyatt Hotels, excelling in strategic planning and relationship building. Successfully implemented sales strategies that boosted occupancy rates and enhanced client loyalty. Adapt at training teams and achieving performance goals, driving significant brand visibility through targeted promotional campaigns.
Overview
5
5
years of professional experience
Work History
Sales Manager
Hyatt Hotels
12.2025 - 04.2026
- Developed and implemented sales strategies to increase hotel occupancy rates.
- Trained and mentored junior sales staff on effective sales techniques and customer engagement.
- Analyzed market trends to identify new business opportunities and enhance competitive positioning.
- Collaborated with marketing team to create promotional campaigns that aligned with brand objectives.
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
Sales and Marketing Manager
OG Ventures
07.2023 - 10.2025
- Developed and implemented targeted marketing strategies to enhance brand visibility.
- Analyzed market trends to identify growth opportunities and optimize product offerings.
- Coordinated cross-functional teams to execute promotional campaigns effectively.
- Streamlined communication processes between sales and marketing departments for better alignment.
- Conducted market research to identify trends and adjust marketing strategies accordingly.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Customer Service Representative • Assistandgreetc
Merciful God Academy
09.2021 - 07.2023
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted in processing enrollment applications and maintaining accurate student records.
- Provided timely support to parents and students regarding academic policies and procedures.
- Collaborated with team members to enhance service delivery and improve customer satisfaction.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Economics
University of Nigeria Nsukka
Enugu10-2023
Skills
Relationship building
Sales team training
Staff management
Goals and performance
Motivational skills
Strategic planning
Sales planning
Interests
Timeline
Sales Manager
Hyatt Hotels
12.2025 - 04.2026
Sales and Marketing Manager
OG Ventures
07.2023 - 10.2025
Customer Service Representative • Assistandgreetc
Merciful God Academy
09.2021 - 07.2023
Bachelor of Science - Economics
University of Nigeria Nsukka