Proven Non-Profit Administrator, adept in office administration and possessing excellent interpersonal skills. Streamlined data processes, enhancing project success and efficiency through informative data analyses. Demonstrated integrity with sensitive data, achieving high accuracy levels. Excelled in collaborative environments, significantly improving customer service outcomes through data management. Highly committed to continuous learning and developing strategies to improve efficiency.
Overview
21
21
years of professional experience
Work History
Non-Profit Administrator
Fountain Of Wisdom Ministries
06.2010 - Current
Maintained strict confidentiality with sensitive information, adhering to organizational procedures and industry norms.
Assisted in the creation of meaningful reports based on database that highlighted key trends and insights for decision making.
Improved overall project/outreach success by proactively identifying potential issues or discrepancies within collected data sets.
Optimized resource allocation within the team through careful planning and tracking of individual workload capacities, based on previous information.
Collaborated with team members on various projects, ensuring consistent data collection methods.
Accurately documented researched and resolved customer service issues.
Acquire data through various mediums (databases, telephone, emails).
Ensure accuracy and integrity of acquired information. As well as regularly update records accurately.
Maintain confidential data
Gathered and verified all required customer information for future or tracking purposes.
Conduct interview to obtain information.
Administrative Assistant
TEMPLEGATE INVESTMENT
01.2004 - 03.2010
Executed record filing system to improve document organization and management.
Created and maintained databases to track and record customer data.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.