Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Esther Ojerinde

Lagos,Nigeria

Summary

Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Waitress

7th heaven
Lagos, Nigeria
01.2025 - Current
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Processed payments accurately using cash registers or POS systems.
  • Provided excellent customer service in a fast-paced lounge environment.
  • Maintained cleanliness and organization of dining and service areas.

Receptionist

Isalu Hospital
Lagos, Nigeria
01.2021 - 01.2024
  • Greeted patients and visitors, ensuring a welcoming atmosphere at the hospital.
  • Managed incoming calls, directing inquiries to appropriate departments efficiently.
  • Scheduled appointments, coordinating with medical staff and patients effectively.
  • Maintained patient records, ensuring accuracy and confidentiality at all times.

Education

Master of Science - Biochemistry And Molecular Biology

Olabisi Onabanjo University
Ogun, Nigeria
09.2016 - 02.2017

Bachelor of Science - Biochemistry

Lagos State University
11.2010 - 03.2014

Skills

  • Customer service
  • Order processing
  • POS system operation
  • Cash handling
  • Food safety practices
  • Sales techniques
  • Time management
  • Effective communication
  • Order taking
  • Bar terminology
  • Greeting guest
  • Meal recommendations
  • Wine pairing
  • Order delivery

Certification

  • Customer Service and Communication Skills, Alison
  • Human Resources Fundamentals, Alison

References

Available upon request

Timeline

Waitress

7th heaven
01.2025 - Current

Receptionist

Isalu Hospital
01.2021 - 01.2024

Master of Science - Biochemistry And Molecular Biology

Olabisi Onabanjo University
09.2016 - 02.2017

Bachelor of Science - Biochemistry

Lagos State University
11.2010 - 03.2014
Esther Ojerinde