Pauline Aniedi Dinkpa
Lagos, Nigeria,Lagos
Summary
Passionate Sales and Commercial Manager with 8+ years of professional experience in Business, Strategy and Sales in the financial Sector of Nigeria. Successful at improving sales procedures, maximizing profits and client acquisition. Known as a problem solver and creative thinker. Eager to contribute to the achievement of the company's goals.
Overview
12
12
years of professional experience
Work History
Senior Commercial Operations Manager
Capsa Technology
08.2021 - Current
- Lead development of business strategies and driving of strategic initiatives.
- Analyse operational performance and manage its transformation and improvement with goals of driving revenue growth and maximizing profitability.
- Conduct market research to identify, expand and deepen sales opportunities
- Actively listen to customers, handle concerns quickly with the aim of ensuring customer satisfaction
- Represent the company as required, including attendance at industry events and public meetings.
- Successfully increased company's transactions and revenue by 230% within 4 months of resuming.
Corporate Services Specialist
Mobil Producing Nigeria
08.2019 - 05.2020
- Developed commercial strategy for each requisition for corporate services. Handled over 50 requisitions monthly, involved in entire procure-pay processes.
- Negotiated with customers, suppliers and manufacturers to achieve best price and cost savings.
- Built and managed relationships with internal and external clients.
- Conducted market research to help negotiation processes and for internal commercial decisions.
- Monitored progress of projects to ensure they meet agreements as it relates to timing and quality.
- Identified and managed commercial risks.
- Exceeded set targets through effective task prioritization and commended work ethics.
Sales Manager
Industry Verticals Interswitch Nigeria Limited
03.2018 - 07.2019
- Managed industry verticals sale pipeline; prospecting, leading meetings and presentations with business stakeholders in all industries.
- Negotiated and closed high level B2B deals leading to revenue generation.
- Built and maintained strong customer relationships by partnering with key stakeholders and understanding their needs and requirements.
- Conducted market research and provided feedback to product team regarding solutions and how they should be developed.
- Presented sales and revenue forecasts to management team.
- Identified emerging markets, opportunities and market shifts.
- Received management recognition for my role in identifying new product ideas in quickteller.
Business Development Manager
VIL GROUP
08.2012 - 01.2017
- Worked closely with management towards product development and expanding investment opportunities.
- Forged and cultivated profitable relationships.
- Developed and executed customized account strategy and plans which increased revenue and market share.
- Organized and oversaw solid business portfolios
- Identified and supported product leads, initiatives and processes as needed.
- Applied strategic negotiation and sales closing skills to bring in several new accounts
Sales and Account Manager
Eco Bank Plc
02.2006 - 09.2010
- Worked full time as part of a sales team to develop and sell retail and corporate banking products.
- Managed accounts of several corporate and individual clients to ensure utmost customer satisfaction and customer loyalty
- Handled a range of customer and product related processing and administrative activities, in order to maximize service excellence and business performance
- Prepared daily report on sales, income and achieved targets.
- Carried out credit analysis and assessment on various credit proposals.
- Organized trainings and seminars to educate new staff on products
Education
MSc - International Finance
University of Leeds
Uk2011
BSc - Accounting
Igbinedion University
Benin2005
Skills
Business Development and Planning
Revenue growth
Customer retention
Commercial Strategy
Market Research and Analysis
Communication
Affiliations
•LeanSixSigma Yellow Belt Certified
•SAFE(Scaled Agile Framework)Certified
•Ms Office proficient
•SAP proficient
Timeline
Senior Commercial Operations Manager
Capsa Technology
08.2021 - Current
Corporate Services Specialist
Mobil Producing Nigeria
08.2019 - 05.2020
Sales Manager
Industry Verticals Interswitch Nigeria Limited
03.2018 - 07.2019
Business Development Manager
VIL GROUP
08.2012 - 01.2017
Sales and Account Manager
Eco Bank Plc
02.2006 - 09.2010
MSc - International Finance
University of Leeds
BSc - Accounting
Igbinedion University
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