Pauline Elizabeth

Secretary in a Catholic Church

St Theresa's Catholic Church

02.2016 - 07.2019

Maintained daily report documents, memos and invoices.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Scheduled appointments and conducted follow-up calls to clients.
Provided clerical support to company employees by copying, faxing, and filing documents.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Entered data into system and updated customer contacts with information to keep records current.
Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Conducted research for special projects, contributing valuable insights that informed strategic decisions.
Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
Enhanced office efficiency by implementing digital filing systems that streamlined paperwork processing.
Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
Streamlined invoice processing, improving accuracy and efficiency of financial operations.
Assisted in preparing detailed reports for management, enabling informed decision-making.
Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
Transcribed and organized information to assist in preparing speeches and presentations.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.