PAUL VICTORY EKHANEMEH
HR Associate
LA
Summary
Dynamic professional with extensive experience in one of Nigeria's leading e-commerce companies, offering expertise in people management and organizational functions. Proficient in full-cycle recruitment processes, including innovative sourcing strategies and effective onboarding practices. Demonstrated success in attracting high-quality candidates through targeted sourcing techniques and fostering strong relationships that enhance the hiring experience. Committed to delivering seamless recruitment solutions that align with organizational goals and drive talent acquisition success.
Overview
8
8
years of professional experience
Work History
Human Resources Intern
GAO Tek Inc.
02.2026 - Current
- Worked with HR team to coordinate company events.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Updated and maintained employee records to respond quickly to requests for information.
- Developed strong written and verbal communication skills.
Recruiter and Training Coordinator
Teerifix Lounge
11.2025 - Current
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
Vendor Experience Associate
Jumia Nigeria
01.2024 - Current
- Procurement and Management of Vendor Partnership for Jumia Promotions.
- Responsible for identifying, onboarding, training and managing vendors to participate in Jumia’s promotional activities, ensuring alignment with business objectives and optimal customer experience.
- Responsible for managing, overseeing and processing payments to vendors nationwide for lost or missing items and Jumia express payments reversal.
- Handling escalated vendor inquiries or complaints, resolving issues and ensuring customer satisfaction.
- Communicating with vendors or behalf of the organizations.
- Guide vendors through the registration process, ensuring timely and accurate completion.
- Provide new sellers with the tools, resources and support to succeed from day one.
Quality Auditor (Jumia Food) Vendor Experience (VXP)
Jumia Nigeria
01.2022 - 01.2024
- Auditing the big chain restaurants (The Place, Chicken republic, KFC, Sweet Sensations, Tastee fried chicken and others) and evaluating their performances as regards customer food delivery.
- Liaise between the operation and commercial departments to solve vendor’s(restaurants) problem.
- Acting as the voice of vendors at leadership meetings.
Quality Auditor (Compliance Officer) -Customer Experience (CXP)
Jumia Nigeria
01.2019 - 01.2022
- Ensure QC agents are being compliant with the organization's predefined product quality guideline when conducting QC operations.
- Monitoring compliance across all Jumia vendor drop off stations pertaining to items fulfilled by vendors for shipping.
- Ensuring that customers’ expectations are met and having positive experience when they buy on Jumia by auditing items fulfilled by vendors.
Business Adviser
American International Insurance Company (AIICO)
11.2017 - 08.2018
Education
ACIPM -
Chartered Institute of Personnel Management (CIPM)
01.2019
Bsc. Business Administration - Second Class Upper
University Of Benin (UNIBEN)
01.2015
Skills
Personnel Management
Recruitment
Job applicant interviews
Screening resumes
Quality Audit
Customer Services
Microsoft Office Word
Critical Thinking and Problem Solving
Communication skills
Talent acquisition
Timeline
Human Resources Intern
GAO Tek Inc.
02.2026 - Current
Recruiter and Training Coordinator
Teerifix Lounge
11.2025 - Current
Vendor Experience Associate
Jumia Nigeria
01.2024 - Current
Quality Auditor (Jumia Food) Vendor Experience (VXP)
Jumia Nigeria
01.2022 - 01.2024
Quality Auditor (Compliance Officer) -Customer Experience (CXP)
Jumia Nigeria
01.2019 - 01.2022
Business Adviser
American International Insurance Company (AIICO)
11.2017 - 08.2018
Bsc. Business Administration - Second Class Upper
University Of Benin (UNIBEN)
ACIPM -
Chartered Institute of Personnel Management (CIPM)