PAUL KEHINDE ANANI
Lagos,Nigeria
Summary
Energetic and results-oriented Relationship Management and Digital Sales professional with a passion for helping clients achieve their financial goals. Adept at building trust, creating tailored investment strategies, and converting opportunities into long-term growth. Skilled in digital client engagement, advisory services, and cross-functional collaboration to deliver seamless experiences. Committed to driving innovation, exceeding targets, and building lasting relationships that fuel business success.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Digital and E-Channel Sales Officer
First Asset Management Limited
Lagos
2023.02 - 2025.04
- Prospected and converted over 1,180 digital leads, directly contributing to a 28% growth in company AUM within one year.
- Achieved over 90% of departmental AUM targets for 3 consecutive quarters by aligning client portfolios with market-aligned opportunities.
- Led data-driven reporting initiatives that improved lead conversion tracking and informed executive decision-making.
- Delivered prompt and efficient digital transaction support, ensuring seamless onboarding and servicing experiences.
- Additionally, leveraged strong relationship management skills to cultivate trust with existing clients, resulting in significant increase in client referrals and expanding company's customer base.
- Handled customer queries efficiently, maintained high levels of customer satisfaction.
Office Assistant
Edusolution IELTS Solutions
Osogbo
2022.01 - 2022.10
- Acted as key liaison between students and international institutions, successfully supporting dozens of study abroad applications.
- Enhanced administrative processes by managing emails, organizing documents, and maintaining up-to-date client records.
- Responded swiftly to client inquiries, boosting customer satisfaction and building strong service reputation.
- Collaborated effectively with internal team to compile, review, and refine student applications, ensuring each submission adhered to highest international standards and significantly enhanced chances of successful placement.
- Provided clerical support to multiple departments, enhancing overall business operations.
Operations Intern
Federal Airports Authority of Nigeria (FAAN)
Ikeja
2019.07 - 2019.10
- Assisted operational teams by monitoring and documenting real-time flight activities and schedules.
- Resolved over 100 passenger-related issues including complaints and schedule queries, supporting seamless airport operations.
- Contributed to operational reporting efforts, ensuring timely updates that helped Duty Officers make critical decisions.
Education
Bachelor of Science - International Relations
Caleb University
Lagos, Nigeria 2017.10 - 2021.09
NYSC Certificate -
2021.11 - 2022.11
Skills
- Client Relationship Management
- Digital Sales Strategy & Execution
- Investment Advisory Services
- Cross-Selling & Upselling Techniques
- Marketing Support & Campaign Execution
- Microsoft Office Suite
- CRM Platforms
- Excellent Communication & Presentation Skills
Certification
International Humanitarian Law in Theory and Practice, Coursera, 2021
Languages
English
Yoruba
References
References available upon request.
Timeline
Digital and E-Channel Sales Officer
First Asset Management Limited
2023.02 - 2025.04
Office Assistant
Edusolution IELTS Solutions
2022.01 - 2022.10
NYSC Certificate -
2021.11 - 2022.11
Operations Intern
Federal Airports Authority of Nigeria (FAAN)
2019.07 - 2019.10
Bachelor of Science - International Relations
Caleb University
2017.10 - 2021.09