PAUL AYUBA
Service Engineer
ABUJA ,Adamawa
Summary
Dynamic technician with a proven track record at SMT Nigeria, excelling in maintenance and repairs. Recognized for enhancing customer satisfaction through effective problem-solving and exceptional service. Skilled in troubleshooting and equipment maintenance, I foster strong client relationships and deliver timely solutions, ensuring project success and operational efficiency.
Overview
1
1
Language
4
4
Certifications
Work History
Technician
SMT NIGERIA
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
ENGINEER
KOYLA
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
SERVICE ENGINEER
ZOOMLION
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Tested and checked performance of hardware and software programs.
Education
High School Diploma - Electrical Electronic Engineering (I And C)
Petroleum Training Institute,effurun
Delta State09.2015
Skills
Maintenance and repairs
Problem-solving
Customer service
Equipment maintenance
Certification
HND
Additional Information
* level 2 HSE, with hpts
* Certificate in computer operation
With iroko cooperates and commercial services
* Auto electrician with
Engr Barnabas Yusuf
* Domestic electrician
Self employed
Timeline
HND
09-2015
NABTEB
11-2008
ND
10-2007
FSLC
09-1996
Technician
SMT NIGERIA
ENGINEER
KOYLA
SERVICE ENGINEER
ZOOMLION
High School Diploma - Electrical Electronic Engineering (I And C)
Petroleum Training Institute,effurun