PATRICIA UDOMFANG
Abuja
Summary
Ambitious Medicine and Surgery Student with a passion for medicine and research. Cultivates strong interpersonal relationships and manages customer satisfaction through effective service strategies. Aims to leverage entrepreneurial skills and leadership experience to contribute positively in a medical or healthcare setting.
Overview
4
4
Languages
1
1
year of professional experience
Work History
Owner
Self-Owned Retail Business
03.2026 - Current
- Founded and operated independent retail business, overseeing product selection, driving sales, engaging with customers, and managing daily operations.
- Oversaw day-to-day operations, maintaining high standards of customer service and operational efficiency.
- Controlled expenses and allocated financial resources to reach budget goals.
- Built successful business culture focused on performance optimisation and goal attainment.
- Assisted customers in product selection, balancing responsibilities with academic commitments at Bingham University.
Customer Service Representative
Inbet Games
Abuja, Nigeria
03.2025 - 11.2025
- Maximised customer satisfaction by resolving service issues promptly.
- Monitored customer satisfaction metrics, identifying trends and developing strategies to address areas of concern.
- Assisted customers with product-related questions, feedback and complaints.
- Responded to calls, offering assistance and guidance and redirected individuals to relevant departments for smooth customer care.
Education
Secondary School Education - WAEC: 5 A1s and 3 B3s
JC Best Schools International
Abuja, Nigeria01-2025
Bachelor of Medicine and Surgery - MBBS
Nile University of Nigeria
Abuja, Nigeria01-2032
IJMB / A-Level Studies - Medical Field
Bingham University
Nassarawa, NigeriaSkills
- Retail merchandising
- Sales strategy
- Social Media Marketing
- Digital strategies
- Customer Service
- Crisis handling
- Critical Thinking
- Entrepreneurship
- Leadership & Team Management
- Relationship management
- Communication
- Affiliate Marketing
- Artificial Intelligence (AI)
- Translation
- Proofreading
Accomplishments
- Earned 9 medals across track and running competitions.
- Earned 7 medals from mathematics quizzes and literary competitions.
- Completed secondary school with 5 A1s and 3 B3s in WAEC.
Languages
English
French
Spanish
Italian
Custom
- Assistant Head Girl, JC Best Schools International, Served in a senior student leadership position, supporting school leadership and representing students in school activities and responsibilities.
- Volleyball Team Captain, JC Best Schools International, Led the school volleyball team, coordinating teammates, encouraging performance, and promoting teamwork and discipline.
- Running/Track Team Captain, JC Best Schools International, Captain of the school running team, helping motivate and coordinate athletes during training and competitions.
Interests
- Writing short stories
- Reading novels and educational pieces
- Listening to podcasts
- Singing
- Delving in research
Timeline
Owner
Self-Owned Retail Business
03.2026 - Current
Customer Service Representative
Inbet Games
03.2025 - 11.2025
Secondary School Education - WAEC: 5 A1s and 3 B3s
JC Best Schools International
Bachelor of Medicine and Surgery - MBBS
Nile University of Nigeria
IJMB / A-Level Studies - Medical Field
Bingham University