Hi, I’m
Patricia Ingbian
Abuja,Abuja
Summary
Dynamic and self-motivated professional with a proven track record at YouthRise Nigeria, excelling in student counseling and problem-solving. Adept at fostering collaboration and enhancing academic support, I effectively created inclusive environments and improved program outcomes through innovative approaches and strong communication skills. Committed to continuous improvement and goal setting.
Overview
2022
years of professional experience
Work History
YouthRise Nigeria
Peer Educator
Job overview
- Developed strong relationships with faculty members to effectively address student concerns related to academics or personal wellbeing.
- Created safe, inclusive space for open dialogue on sensitive issues.
- Conducted thorough research on various subjects to create accurate, informative materials for educational purposes.
- Promoted a culture of continuous improvement within the Peer Education program by regularly sharing best practices with colleagues.
Adonai Hospital Mararaba Abuja
Receptionist
02.2019 - 03.2021
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Helped maintain office security by monitoring visitor access and issuing badges.
Mrs Rachel Belamo
Douglas Belamo Memorial Academy
2017 - 05.2019
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
Benue State University Benue State
Bachelors Degree from Psychology
07.2019
College of Education YandevBenue State, Gboko
National Diploma from Cooperative Economics And Management
06.2014
Skills
Active learning
Collaborative approach
Self-awareness
Motivational techniques
Appointment scheduling
Progress reporting
Goal setting
Academic support
Teamwork and collaboration
Problem-solving
Multitasking Abilities
Student counseling
Timeline
Receptionist
Adonai Hospital Mararaba Abuja
02.2019 - 03.2021
Peer Educator
YouthRise Nigeria
Douglas Belamo Memorial Academy
Mrs Rachel Belamo
2017 - 05.2019
Benue State University
Bachelors Degree from Psychology
College of Education Yandev
National Diploma from Cooperative Economics And Management