Summary
Overview
Work History
Education
Skills
Accomplishments
Phone Number
Timeline
BusinessAnalyst
Patricia Ezinwa

Patricia Ezinwa

Administration, MBA Careers Unit.
Lagos, Nigeria

Summary

Reliable employee with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing, Research and Report Writing. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

2
2
years of professional experience

Work History

Executive Center Agent

GIGL
Lekki, Lagos
04.2022 - 08.2022
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Administration, MBA Careers Unit.

Lagos Business School
Eti-Osa 3, Lagos
06.2021 - 02.2022
  • Drafted agendas, recorded minutes and created documents for meetings.
  • Process Manager for the Alumni Mentoring Programme.
  • Collated data for the Alumni Impact Study for different cohorts.
  • Organise Career Sessions, Career Fairs, Internship, Recruitment, Alumni Networking Sessions, Inter-Cohort Team Bonding.
  • Working with Programme Managers to sort sessions into Cohorts Time Tables.
  • Intensive Research and Report Writing.

Assistant General Supervisor

Natives Hospitality
Lekki-Maruwa
08.2020 - 11.2021
  • Resolved problems, improved operations and provided exceptional service.
  • Ensured satisfactory services were rendered to guests at the Restaurant and Lounges.
  • Organise and co-conducted interviews and recruitments.
  • Took down minutes during staff meetings.
  • Daily report writing to Directors.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Administrative Officer

Spark I.T.
Remote
09.2019 - 11.2019
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Maintained protocol throughout routine work days and special events.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.

Education

MBA - PDBM

Regenesys Business School
Johannesburg, South Africa.
03.2024

Bachelor of Science - Sociology And Anthropology

Western Delta University
Delta State University
12.2020

High School Diploma -

Iworo Ajido Model College
Lagos
03.2011

Skills

  • Administration
  • Hospitality administration
  • Program administration
  • System administration
  • Education administration
  • Helpdesk administration

Accomplishments

  • Appointed Department (Sociology Department) President in University (2019/2020).
  • Recognized by customers and employers for expedient and effective service.
  • Data Entry - Reviewed and updated client correspondence files and scheduling database.
  • Assisted management with the training of new staff members.
  • Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
  • Human Resources - Recorded and filed employee benefit, salary and annual evaluation information.
  • Scheduling - Communicated with customers, students through phone, email and in person to schedule appointments and answer inquiries.
  • Training - Responsible for training all new employees to ensure continued quality of customer service.
  • Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.

Phone Number

+2348144940680

Timeline

Executive Center Agent

GIGL
04.2022 - 08.2022

Administration, MBA Careers Unit.

Lagos Business School
06.2021 - 02.2022

Assistant General Supervisor

Natives Hospitality
08.2020 - 11.2021

Administrative Officer

Spark I.T.
09.2019 - 11.2019

MBA - PDBM

Regenesys Business School

Bachelor of Science - Sociology And Anthropology

Western Delta University

High School Diploma -

Iworo Ajido Model College
Patricia EzinwaAdministration, MBA Careers Unit.