Hi, I’m
Patience A. Umoh
Master Data Managmt Specialist
Lagos,Nigeria
Summary
Dedicated versatile professional with 6+ years of experience in managing multiple projects, providing exceptional Data management and Communication initiatives, Data Governance, Change management ,Project management Process improvement and End-user training and support.
Knowledgeable Data Specialist equipped with skills necessary to effectively manage and improve data capture and processing for Business process systems. Highly successful at building and administering databases, automating capture procedures and validating data quality. Expert in SAP S4 Hana in Sourcing and Procurement process with in-depth experience using advanced tools and controls for Data management.
Successful equipped with strengths in system optimization to better serve current and expected data demands. Comfortable working with large and complex data streams. Focused on improving workflows and team effectiveness by optimizing data handling strategies.
Overview
8
years of professional experience
1
Certification
Work History
Dangote Cement PlcLagos
Master Data Management Specialist
06.2017 - Current
Job overview
- Supported operations by monitoring and analyzing master data across SAP Modules, material description, and creation using codification logic with key emphasis on SAP Material/Vendor, HRM, PM, SD, TMS, FI Master for Dangote Cement Nigeria and 9 Pan- African countries
- Carried out SAP S4 HANA BP Training and support for over 100 end-users across Nigeria and Pan-Africa
- Successfully completed of SAP Hana implementation project for DCP Obajana line 5, Kogi State
- Completion of an implementation project for Dangote Cement Okpella Edo State
- Successfully carried out Master data migration project from SAP ERP to SAP S4 Hana
- Ensured master data integrity in key systems as well as maintaining the processes to support the data quality
- Identified areas for data quality improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies
- Ensure quality of master data in key systems, as well as development and documentation of processes with other functional data owners to support ongoing maintenance and data integrity
- Work in collaboration with subject matter experts and data stewards to define and implements data strategy, policies, controls, and programs to ensure the enterprise data is accurate, complete, secure, and reliable
- Provide support in resolving data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies collaborating with subject matter experts (SMEs) and data stewards
- Manage, analyze, and resolve data initiative issues and manages revisions needed to best meet internal and customer requirements while adhering to published data governance
- Currently working on data management, governance, Data Centralization process to ensure quality of master data requirements with other functional data owners to ensure functional master data integrity across the SAP Modules to meet stated business rules and requirements
- Worked closely with the business/IT to ensure alignment of master data rules and the operations of the application meet all requirements
- Managed the workflow of requested additions, deletions, and changes to Vendor, customer and Material Master data and to the GDSN to provide the team and our customers with complete and accurate information
- Carried out post implementation training for SAP Super-users across Dangote cement plants in
- Created data verification and testing methods to resolve errors and duplication issues and prevent glitches in Nigeria and across Pan Africa.
- Created data verification and testing methods to resolve duplication issues and prevent glitches.
- Analyzed customer requirements to design, implement, and maintain effective master data management systems for Finance, Production Planning and Plant Maintenance
- Analyzed customer requirements to design, implement, and maintain effective master data management systems.
- Developed and maintained data quality control processes for warehouse management.
- Created and implemented master data governance policies to manage access and authorization to sensitive T-codes to prevent abuse and fraud.
DANGOTE CEMENT PLCLAGOS
SAP IT Support Analyst
02.2016 - 05.2017
Job overview
- Prepare functional specifications for reports, interfaces, conversions, enhancements, forms, and workflows as they relate to the SD/TMS components of SAP and support peripheral systems and interfaces related to the Sales and Distribution and Logistics Management function
- Designed and executed test plans across Pan African Plants to ensure that business requirements and functional specifications are implemented properly and meet business objectives
- Developed business relationships to ensure successful TMS implementation and resolved post implementation incidents across the SAP SD/TMS platforms.
- Provided primary end user support and solutions for the SAP SD/TMS module and user community this included troubleshooting, diagnosis, and resolution of end user problems as well as performing routine system maintenance checks and corrective actions
- Mentored peers through training at the Cement Plants in Nigeria and Pan Africa Plant locations.
- Resolved technical TMS issues by identifying solutions and providing technical support by phone, email and desktop sharing.
- Documented user information, issue details and solutions on service tickets and closed tickets upon resolution.
- Gathered information from TMS end-users to troubleshoot, diagnosing hardware and software issues.
- Documented internal processes and support procedures and compiled information into manuals for use in new hire training.
DANGOTE CEMENT PLCLAGOS
Executive Assistant, Group Head IT
08.2013 - 02.2016
Job overview
- Offered dedicated support to Principals, IT heads, project team, crafting presentation materials, and collaborating with multiple departments in providing overall quality and efficiency
- Communicated regularly with clients, Vendors and Contractors, schedule meeting
- Updated Outlook contacts championed high documentation standard, and prepared expense reports, reconciliation
- Excelled within demanding environment, successfully balanced staff and client needs
- Utilizing technical skills spanning
- O365, MS Power point, PR Creation
- Increased efficiency through producing unified office standard documents for invoices, internal/external memo, RFAs
- Addressed client’s queries and offered successful recommendations while complying with organization policies
- Processed client payment using SAP MM module and reported delinquent accounts
- Praised for multitasking abilities and timely issue resolution
- Exercised independent judgement, decision making abilities and high level of confidentiality
- Provided administrative secretarial support to executive management in a high-pressured environment, successfully organized 3 IT Boarding meetings involving the organization’s top Management Executives Successfully coordinated travel arrangements domestic and international flights (Flights, hotel arrangements, rental/ airport pick-ups), prepared itineraries, processed estacode allowance for 3 major international conferences held in Germany and the United States.
DANGOTE CEMENT PLCLAGOS
Depot Inventory Manger
12.2012 - 07.2013
Job overview
- Managed of the overall operation of receiving the inventory and dispatch to distributors of Dangote cement for the Depot
- Managed procedures of receiving goods from plants and shipping to customer
- Successfully managed operations reporting on the volume of shipments and distribution of packaged cement products daily.
- Ensured customer service and operational efficiency by listening to and resolving customer complaints regarding service, products, and personnel with the aim of increased customer retention at the depot.
- Ensured sales and inventory control on daily basis, managed stocks, sales, and internal processes to deliver maximum profitability
- Provided office support/administration, bookkeeping (daily payments in and out) customer invoicing
- Advocated for training programs that enhanced employee performance and helped build a motivated workforce at the depot.
GIG VENTURES LIMITED
Administrative/Office Manager
11.2009 - 11.2012
Job overview
- Versatile professional with excellent organizational skills
- Hired, trained, and supervised a small team of administrative staff members
- Coordinated meetings, events and conference calls including hiring catering services
- Set up travel arrangements, itineraries, airline reservations, shuttle service and hotel accommodation
- Designed invoice template, slide shows, presentation and other documents as needed
- Maintained an organized staff calendar and reminder system
- Served as liaison between senior management, customer, colleagues, and vendors to streamline flow of information
- Regular account update for monthly recording and remittance of VAT and PAYE tax returns for the company
- Good communications with a wide range pf clients and suppliers and colleagues by paying attention to details on the job
- Developed budget recommendation for operating expenditures in the company
- Handled procurements and Logistics in line with budget proved Created a filing and documentation system for the admin department which helped in the maintaining personnel and highly confidential correspondence for the company
- Scheduled interviews, appointments, events, and other similar activities
- Prepared expense report, timesheets, track attendance, vacation, and sick days
- Resolved conflicts involving the clerical and administrative function of the office.
INFRANELL SYSTEMS LIMITED
Administrative Manager
01.2008 - 10.2009
Job overview
- Demonstrated excellent teamwork in a busy financial environment such as an ability to listen to clients and managers, provide admin support to colleagues and customers resulting in early promotion
- Built a long- standing business relationship through client service delivery during a sales promo organized by the company by exhibiting a processional attitude and ability to liaise with clients/ suppliers
- Set up and maintain files, meeting minutes and Agendas for projects, screen incoming calls and email, arranged conference calls, order supplies, handle leases and vendors, deal with visitors and employees
- Received/distributed/responded to departmental mail, dealt with FedEx, UPS, organized, and maintained a filing system and files correspondence
- Provided administrative support to the CEO and other directors of the company.
Education
University of BeninBenin-City, Nigeria
Bachelor of Arts from Law
10.2005
UNIVERSITY OF BENIN
LL.B (Hons)
View- Business School of Netherlands
Executive MBA
Skills
- Microsoft Office Proficiency
- Data Verification
- Database Analysis
- Agile Methodology
- Data Conversion and Migration
- Data Warehousing
- Customer Service Management
- Vendor Negotiations
- Database Administration
- Project Management
- Training and Coaching
Certification
- PMP Certification-2023
Timeline
Master Data Management Specialist
Dangote Cement Plc
06.2017 - Current
SAP IT Support Analyst
DANGOTE CEMENT PLC
02.2016 - 05.2017
Executive Assistant, Group Head IT
DANGOTE CEMENT PLC
08.2013 - 02.2016
Depot Inventory Manger
DANGOTE CEMENT PLC
12.2012 - 07.2013
Administrative/Office Manager
GIG VENTURES LIMITED
11.2009 - 11.2012
Administrative Manager
INFRANELL SYSTEMS LIMITED
01.2008 - 10.2009
University of Benin
Bachelor of Arts from Law
UNIVERSITY OF BENIN
LL.B (Hons)
View- Business School of Netherlands
Executive MBA
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