Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patience Osezele

Fct

Summary

Dynamic Assistant Manager at Rolens Fashion Home with a proven track record in enhancing customer satisfaction and mentoring staff. Skilled in problem-solving and project management, I successfully improved team performance and maintained high visual merchandising standards, fostering a positive shopping experience and driving sales growth.

Overview

2026
2026
years of professional experience

Work History

Assistant Manager

Rolens Fashion Home
  • Collaborated with team members to maintain visual merchandising standards and promote seasonal collections.
  • Supported inventory management processes, including stock organization and product replenishment.
  • Developed training materials to onboard new staff and enhance product knowledge among team members.
  • Fostered positive relationships with customers, resolving inquiries and enhancing overall satisfaction levels.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Fashion Designer

Rolens Skills Academy
04.2016 - 05.2025

Education

Bachelor of Arts - Philosophy

Ambrose Alli University
Edo State
10.2009

Skills

Problem-solving

Time management

Customer relations

Workload management

Conflict resolution

Customer relationship management (CRM)

Orientation and training

Project management abilities

Negotiation

Contract management

Strategic thinking

Adaptability and flexibility

Coaching and mentoring

Sales monitoring

Problem resolution

Computer skills

Multitasking Abilities

Organizational skills

Active listening

Scheduling and coordinating

Timeline

Fashion Designer

Rolens Skills Academy
04.2016 - 05.2025

Assistant Manager

Rolens Fashion Home

Bachelor of Arts - Philosophy

Ambrose Alli University
Patience Osezele