Pamela Anichebe
Enugu,Enugu Nigeria
Summary
Motivated and customer-focused graduate with experience in front desk operations and cashier duties. Skilled in customer service, communication, and relationship building, with the ability to handle inquiries, process transactions accurately, and maintain a positive client experience. Adept at working in fast-paced environments with strong attention to detail and professionalism. Seeking an opportunity to contribute strong interpersonal and organizational skills in a dynamic work environment.
Overview
3
3
years of professional experience
Work History
Front Desk Officer
Lyndz Africana
IMO , Nigeria
10.2023 - 01.2025
- Welcomed and attended to clients, creating a positive first impression
- Responded to inquiries (in person, phone, and email) and provided accurate information about services
- Managed appointments, bookings, and client records efficiently
- Assisted in promoting company services to walk-in and potential clients
- Handled customer complaints professionally and ensured quick resolution
- Maintained an organized front desk area and supported daily administrative tasks
- Followed up with clients to ensure satisfaction and encourage repeat visits
Cashier
Ezeji’s grills and restaurants
Enugu , Nigeria
03.2022 - 02.2023
- Handled daily cash, POS, and transfer transactions accurately
- Received and processed customer payments efficiently
- Issued receipts and maintained proper transaction records
- Attended to customers politely, ensuring a positive experience
- Balanced cash register at the end of each shift
- Resolved payment issues and answered customer inquiries
- Collaborated with team members to ensure smooth service operations
Education
Holy Rosary College Uwani Enugu
Enugu , Nigeria Bachelor of Arts - Political Science
Enugu State University of Science And Technology
Enugu , Nigeria Skills
- Attention to detail
- Team collaboration
- Customer relationship management
- Appointment scheduling
- Customer complaint resolution
- Front desk operations
- Effective communication
- Problem solving
- POS systems(cash handling experience)
Languages
English
Advanced (C1)
C1
Timeline
Front Desk Officer
Lyndz Africana
10.2023 - 01.2025
Cashier
Ezeji’s grills and restaurants
03.2022 - 02.2023
Bachelor of Arts - Political Science
Enugu State University of Science And Technology
Holy Rosary College Uwani Enugu