Padhraig McKernan
Glenageary
Summary
Senior Property & Asset Manager with extensive experience managing a €2bn portfolio at ARDSTONE/STORYHOUSE PROPERTIES LTD. Proven ability to drive rent roll growth and enhance operational efficiency across over 3,000 BTR homes in the Greater Dublin Area. Skilled in strategic asset management and stakeholder relations, ensuring sustainable housing solutions and high tenant satisfaction. Expertise in overseeing lease arrangements with local authorities while maintaining a strong focus on customer service.
Overview
9
9
years of professional experience
Work History
Senior Property & Asset Manager
ARDSTONE/STORYHOUSE PROPERTIES LTD
01.2021 - Current
- Lead the operational, financial and regulatory performance of a 3,060-unit national Build-to-Rent portfolio, ensuring investor alignment, risk management and long-term sustainability.
- Managed and optimised a €2bn residential investment portfolio, achieving consistent rent roll and yield growth through proactive asset strategy.
- Delivered transparent financial, arrears and performance reporting to institutional partners to support investment decisions and capital planning.
- Spearheaded portfolio-wide operational enhancements — structured workflows, preventative maintenance cycles, contractor performance metrics and live data monitoring.
- Introduced a customer-service improvement model focused on communication, speed of resolution and retention, reducing escalation and improving tenant experience.
- Supported ESG and lifecycle-cost programmes, delivering improvements in energy efficiency and sustainability metrics.
- Strengthened governance and compliance across the portfolio, ensuring alignment with PSRA, statutory and safety standards.
- Built collaborative, high-trust relationships with developers, AHBs, consultants and local authorities to support portfolio delivery and long-term success.
Property Operations Manager
FOCUS IRELAND
Dublin
08.2018 - Current
- Led property operations and tenancy services for a large national portfolio supporting previously homeless and vulnerable households, ensuring safe, sustainable and high-quality housing outcomes.
- Directed a multi-disciplinary team across housing services, maintenance and customer support, embedding clear KPIs, accountability and consistent service standards nationwide.
- Oversaw governance, compliance and performance reporting for senior leadership and the board — including arrears, occupancy, risk, health & safety and statutory reporting — improving strategic visibility and enabling faster decision-making.
- Delivered a portfolio-wide operational improvement programme that reduced costs by 15% while improving service levels, contractor performance and response times for tenants.
- Strengthened partnerships with AHBs, local authorities and service providers to accelerate housing delivery, optimise use of stock and enhance wrap-around support for residents.
- Drove customer-service enhancements focused on tenancy sustainment, early intervention and empathetic case management, contributing to reduced tenancy breakdown risk.
- Represented Focus Ireland on the ICSH Housing Management Working Group — shaping sector-wide best practice, chairing meetings and contributing to policy development across the AHB community.
- Dublin, Ireland
Senior Staff Officer
THE HOUSING AGENCY
Dublin
10.2016 - 08.2018
- Led the national acquisitions function under the €70m Revolving Fund to accelerate delivery of social housing as part of Pillar 5 of Rebuilding Ireland.
- Directed the sourcing, evaluation, negotiation and completion of property acquisitions for onward transfer to AHBs and local authorities, ensuring the effective recycling of public funds to scale housing supply.
- Developed and implemented a Strategic Acquisition Plan to proactively identify high-potential opportunities and maximise deployment of the fund across all jurisdictions.
- Negotiated and completed transactions with banks, developers and investment institutions, securing value and mitigating risk while maintaining deal velocity.
- Produced detailed investment appraisals, risk assessments and capital allocation reports to support senior leadership and governance decision-making.
- Strengthened internal processes and reporting structures to ensure full regulatory and audit compliance, transparency and alignment with programme objectives.
- Collaborated with multiple AHBs and local authorities to build an acquisitions pipeline that supported long-term sector growth and enabled faster delivery of homes to those in need.
- Oversaw and guided administrative team members, standardising procedures, embedding quality controls and improving operational efficiency across the acquisitions workflow.
- Dublin, Ireland
- Extensive early-career housing management roles across Ireland and the UK, including positions with Túath Housing, Thames Valley Housing, Family Mosaic, Ark Housing, Oaklee Housing and Helm Housing.
- Responsibilities included full end-to-end tenancy and property management, allocations, lettings, repairs and maintenance oversight, anti-social behaviour casework, estate management and contract supervision.
- Recognised for achieving high occupancy retention, strong tenant satisfaction and effective resolution of complex tenancy and neighbourhood issues.
- These roles provided a solid operational foundation that underpins later strategic, asset management and governance expertise.
Education
BSc (Hons 2:1) - Housing Management
University of Ulster
Belfast, UK01.2009
A-Levels - Drama, ICT, Biology
Abbey Grammar CBS
Newry, UK01.2003
Skills
- Strategic Property & Asset Management
- Governance, Compliance & Risk
- Portfolio Performance & Rent Roll Reporting
- Build-to-Rent / PRS Investment Strategy
- ESG, BREEAM & Sustainable Asset Delivery
- Stakeholder & Institutional Relations
- Housing Services & Tenancy Sustainment
- Operational Efficiency & Continuous Improvement
Timeline
Senior Property & Asset Manager
ARDSTONE/STORYHOUSE PROPERTIES LTD
01.2021 - Current
Property Operations Manager
FOCUS IRELAND
08.2018 - Current
Senior Staff Officer
THE HOUSING AGENCY
10.2016 - 08.2018
BSc (Hons 2:1) - Housing Management
University of Ulster
A-Levels - Drama, ICT, Biology
Abbey Grammar CBS