Ozioma Eze-Ogbujah

Processing payments from guests via cash, credit/debit cards, and digital payment methods.
Issuing receipts and invoices for transactions.
Ensuring accurate billing of rooms, services, and amenities.
Checking guest accounts for accuracy and resolving discrepancies.
Processing refunds, deposits, and adjustments when necessary.
Assisting guests with payment-related inquiries.
Addressing complaints related to billing or payment issues professionally.
Offering information about hotel services, promotions, and policies.
Keeping detailed records of all transactions.
Preparing daily financial reports for hotel management.
Ensuring compliance with financial policies and regulations.
Working closely with the front desk, housekeeping, and restaurant staff to ensure accurate billing.
Communicating with accounting to reconcile accounts and deposits.
Handling cash securely.
Adhering to hotel policies regarding financial procedures.

• Complying with local tax regulations.

Assisted clients with design construction of inverter spaces for inverters
Participated in equipment installation of solar panels
Performed system configuration of solar panels, inverters and batteries, according to client’s load capacity
Developed preventive maintenance of client’s installed solar inverter systems
Provided customer support in terms of on-demand check-ins on client’s installations during emergencies or recommended maintenance rounds.

Assisted clients with design construction of inverter spaces for inverters

Participated in equipment installation of solar panels
Performed system configuration of solar panels, inverters and batteries, according to client’s load capacity
Developed preventive maintenance of client’s installed solar inverter systems
Provided customer support in terms of on-demand check-ins on client’s installations during emergencies or recommended maintenance rounds.