Customer-focused professional with 3+ years of experience in customer service and operations, now AWS Cloud Practitioner and Solutions Architect Certified. Skilled in designing secure, scalable cloud infrastructures using AWS services like EC2, S3, RDS, VPC, and Lambda.
Experienced in deploying dynamic websites, automating infrastructure with CloudFormation, and managing cloud-based backend systems. Eager to transition into cloud, DevOps, or backend roles where cloud and customer experience intersect.