I am an accomplished professional with a strong background in Customer Service, Sales & Marketing, Investment Advisory, and Business Management. With a proven track record in leadership, training, coaching, and developing teams for improved performance and productivity. Adept at managing employee performance, conducting reviews, and promoting a positive work environment. Experience in handling employee relations and customer escalations effectively. Proficient in presenting KPI performance and action plans to clients, enabling strategic decision-making.
Achievements:
• Achieved a 60% increase in the investment portfolio and an 18% improvement in profitability through a proactive sales strategy
and effective oversight of the investment portfolio.
• Successfully secured sustainable finance deals for SMEs committed to Environment, Social, and Governance (ESG) principles.
• Implemented cost-saving measures, reducing departmental expenses by 30% through strategic negotiation of pricing and fees while
maintaining and enhancing service quality.
• Improved client retention by 70% by introducing loyalty programs, feedback and improvement channels.
Tasks:
• Sales, marketing and distribution of products and services.
• Offered valuable insights to enhance Key Performance Indicators (KPIs), leading to improved performance and the successful
attainment of organizational goals.
• Directed, motivated, and upskilled the sales team by organizing training sessions and webinars on sales strategies, business
development, lead generation, networking, and revenue target achievement.
• Managed client onboarding and relations, ensuring a top-notch client experience. Cultivate and maintain strong relationships with
clients, providing them with expert investment advice and personalized solutions.
Achievements:
• Led a $400 million, 7-storey building renovation project for the company's headquarters, optimizing costs by 40% through effective
project management.
• Secured 25% (of credit applications) deals for SMEs in the Environment, Social, and Governance (ESG) sector, particularly
promoting and enhancing solar energy utilization in Western Nigeria.
• Established strategic partnerships with key industry players, contributing to a 30% expansion of the company's client base.
Tasks:
• Facilitated communication and collaboration across a large team and various departments, ensuring seamless business operations.
• Developed strategic business plans to establish logistics and real estate subsidiaries.
• Established and managed key partnerships and strategic business relationships by negotiating contracts and successfully resolving
conflicts.
• Contributed to the development of policies and standard operating procedures (SOPs) for efficient planning, implementation, for
the logistics and real estate subsidiaries.
Achievements
Tasks:
Achievements:
• Conducted thorough analysis of past sales data and team performance, leading to the development of realistic sales goals.
• Implemented highly effective sales strategies throughout the sales cycle, significantly boosting revenue and closing deals.
• Successfully led the sales and distribution team, contributing to increased product and service uptake.
Tasks:
• Executed effective sales strategies at various stages of the sales cycle, ultimately driving revenue growth and achieving sales targets.
• Led the sales and distribution team, promoting product and service offerings to achieve organizational goals.
• Recommend and execute trades and transactions in various financial instruments such as stocks, bonds, and alternative
investments.
• Address client concerns, inquiries, and requests in a timely and professional manner.
Achievements:
• Successfully collaborated with the sales and marketing departments, providing comprehensive support for project rollouts while
effectively supervising ongoing projects.
• Identified and capitalized on strategic business opportunities, significantly increasing company revenue and improving profitability.
Facilitated vital business connections between the organization and real estate developers.
• Efficiently allocated and managed funds to contractors for property construction, ensuring optimal resource utilization and
effective project oversight.
Tasks:
• Collaborated closely with sales and marketing departments to support project rollouts and supervise ongoing projects.
• Identified strategic business opportunities and fostered relationships with real estate developers to enhance revenue and
profitability.
• Managed the allocation of funds to contractors, overseeing property construction projects to ensure efficient resource utilization
and project success.
• Address client concerns, inquiries, and requests in a timely and professional manner.
Achievements:
• Managed UT’s market borrowing portfolio, increasing its size by an impressive 70%.
• Successfully sourced cost-effective market borrowing funds, strategically investing in high-yield products.
• Effectively oversaw the sales and distribution team, contributing to improved operational efficiency and productivity.
Tasks:
• Managed the market borrowing portfolio, expanding its size by 70% and optimizing investment opportunities.
• Provided valuable oversight to the sales and distribution team, improving operational efficiency and enhancing productivity.
• Collaborate with stakeholders to define business goals and key performance indicators (KPIs), ensuring alignment with the
company's mission and vision.
Achievements:
• Conducted thorough analysis of past sales data and team performance, leading to the development of realistic sales goals.
• Implemented highly effective sales strategies throughout the sales cycle, significantly boosting revenue and closing deals.
• Successfully led the sales and distribution team, contributing to increased product and service uptake.
Tasks:
• Analyzed historical sales data and team performance to develop actionable and realistic sales goals.
• Executed effective sales strategies at various stages of the sales cycle, ultimately driving revenue growth and achieving sales targets.
• Led the sales and distribution team, promoting product and service offerings to achieve organizational goals.
• Recommend and execute trades and transactions in various financial instruments such as stocks, bonds, and alternative
investments.
• Regularly communicate with clients to update them on investment performance, market insights, and portfolio adjustments.
Achievements:
• Applied advanced sales forecasting techniques and strategic planning, validating sales and profitability of products, lines, and
services.
• Gathered, organized, and analyzed data to enhance operational efficiency, resolving discrepancies and modeling information
effectively.
Tasks:
• Applied advanced sales forecasting techniques and strategic planning to verify sales and profitability of products, lines, and services.
• Gathered, organized, and analyzed data to improve operational efficiency and enhance sales team productivity, resolving
discrepancies and modeling information accurately.
• Recommend and execute trades and transactions in various financial