OYENIYI JOSHUA OLUWASEUN
Nomansland
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Success Representative
AC Harmony Enterprises
03.2021 - 10.2022
- Build and maintain strong relationship with customers, serving as their primary point of contact
- Addressed customer inquiries, troubleshoot issues, and provide time and effective solutions to ensure customers satisfaction
- Gathered feedback from customers, communicate their needs and challenges to internal teams and advocate for customer requirement and improvements
- Provided insights and recommendations to optimize customer success.
DIRECT OBSERVER FOR POLIO VACCINATIONS
World Health Organization (W.H.O)
11.2021 - 02.2022
- Supervising of the Polio Vaccinators
- Ensure every child from 0-5 years is being vaccinated
- Ensure the pluses are being given to every child that has been vaccinated
- Tallying of the record sheets per every child vaccinated
- Ensure that the remaining pluses and vials are being return to the Take-Off Points
- Conduct community mobilization activities such as Sensitization, meeting, focal group discussion.
NYSC intenship
Army Day Secondary School
11.2020 - 11.2021
- Designed and implemented all lesson plans for district curriculum program and prepare all requirements and ensure compliance to all student learning styles
- Perform assessment of all student learning styles and participate in all students and parents conference as per system policies
- Maintained and updated all files and records
- Plan lessons, set & mark student’s coursework set assignments and homework.
Enumerator
Practical Sampling International
08.2011 - 11.2013
- Inquire about a variety of specific information including a person’s name, age, religious preference, address and state of residency
- Gather record and encode information from a survey
- Get in touch with individuals to be interviewed in their home or office by mail, phone, or in person
- Recognize and give an account of problems in obtaining data and also submit completed tasks to a supervisor and discuss developments daily
- Review data gathered from an interview to check if they are completed and accurate and also help people in filling out the questionnaires.
Education
M.Sc (Agronomy) -
Federal University Dutsin-Ma, Katsina
B.Agric(Crop Production and Protection) -
Federal University Dutsin-Ma, Katsina
01.2019
N.C.E Agricultural Science Education -
Federal College of Education (T) Bichi, Kano State
01.2014
Skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint), and Web Browsers
- Good observation and analytical skills
- Ability to work with minimum supervision
- Excellent time management and organizational skill
- Creative problem solver who thrives when presented with a challenge
- Ability to work under Pressure
- Networking & building effective relationships
- Effective Communication
- Multitasking
- Social Media Management
Certification
- Eagle’s Academy soft skills, 12/01/21
- Jobberman Soft Skill Training, 12/01/21
- Allison Customer service skills, 11/01/21
- Agro-allied/SDG Community development service membership certificate, 10/01/21
- Newdeal ResourceCentre (Entrepreneurship Training, business plan development), 11/01/20
- Gateway Computer Training Institute, Kano state, 11/01/11
Languages
English: Fluent
Hausa: Fluent
Yoruba: Fluent
Leadership And Volunteer Activities
- Sport director, Agricultural science students’ association (ASSA), Worked as a team member ensuring the smooth running of the association. Organized the first inter departmental Dean’s cup within the school of vocational
- President, Community development service (Agro-allied/SDG CDS) Onitsha North Anambra State, Took the responsibility of organizing the members and leading them on activities to be carried out every week. Empowered the community by teaching student on entrepreneurial skill to be self-employed.
References
Available on Request
Timeline
DIRECT OBSERVER FOR POLIO VACCINATIONS
World Health Organization (W.H.O)
11.2021 - 02.2022
Customer Success Representative
AC Harmony Enterprises
03.2021 - 10.2022
NYSC intenship
Army Day Secondary School
11.2020 - 11.2021
Enumerator
Practical Sampling International
08.2011 - 11.2013
M.Sc (Agronomy) -
Federal University Dutsin-Ma, Katsina
B.Agric(Crop Production and Protection) -
Federal University Dutsin-Ma, Katsina
N.C.E Agricultural Science Education -
Federal College of Education (T) Bichi, Kano State