OWIE ROSELINE EFE
Lagos
Summary
Experienced in facility operations, maintenance, and safety protocols. Utilizes strategic planning for seamless daily operations and long-term sustainability. Strong understanding of team leadership and vendor management, consistently achieving high standards of performance and reliability. Highly organized and detail-oriented with over nine years of experience as a Facility Manager. Proven aptitude for proactive issue resolution and enforcement of safe practices among personnel.
Overview
11
11
years of professional experience
Work History
Facility Manager
PRIME FACILITIES LIMITED
01.2015 - Current
- Handling complaints from Residents and resolving issues
- Managing day-to-day operation of the estate
- Engaging and managing the right contractors employed for a specific purpose
- Overseeing artisans (including the cleaners)
- Filing residents/clients details and sending reports
- Stock taking, collect packages/supplies as requested
- Good relationship management
- Organizing repairs and maintenance
- Overseeing the development of the estate, to make sure it is being effectively run to meet the estate's objectives
- To be available on-call for out-of-hours emergencies if required
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Liaised with vendors to maintain equipment warranties, ensuring timely repairs or replacements when needed.
- Streamlined operations, coordinating with multiple departments to ensure seamless facility management processes.
- Strengthened relationships with local authorities, ensuring regulatory compliance while fostering positive community relations.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
- Enhanced tenant satisfaction, responding promptly to all service requests and conducting regular feedback sessions.
- Prepared reports and schedules with accuracy.
Marketer
AINA GOLD CONSTRUCTION LTD
01.2014 - 01.2015
- Responsible for meeting clients and introducing product
- Adapted the right price and introduced the company’s mode of payments
- Visited site with clients to convince them more
- Took clients details down for follow up
- Conducted research to analyze customers' behavior, preferences, and purchasing habits.
- Managed cross-functional teams to ensure timely completion of marketing projects within budget constraints.
- Tracked various product sales and costs by analyzing and entering sales, business data, and expenses.
- Drove customer loyalty programs, enhancing client retention rates and long-term revenue growth.
- Provided expert advice on best practices for content creation, distribution channels optimization, and target audience definition.
- Completed in-depth reviews of market conditions and customer preferences.
- Used various market research tools and techniques to gather, analyze and interpret data.
- Developed questionnaires and facilitated focus group discussions.
Education
BBA - Business Administration And Management
Nexford University
Washington, D.C10-2026
ONE EDUCATION PROFESSIONAL DEVELOPMENT -
01.2022
National Diploma - Banking & Finance
LAGOS STATE POLYTECHNIC
01.2014
West African Examination Certificate - WAEC
BAMMY COLLEGE AGBADO
01.2008
Skills
- Excellent Interpersonal skills
- Problem Solving
- Leadership and supervision
- Planning and scheduling
- Cost-reduction methods
- Personnel oversight
- Strategic planning
- Operations oversight
- Emergency preparedness
- Asset management
- Presentation
- Database maintenance
- Cost reduction strategies
- Supplier contracts management
- Assignment coordination
- Facility management principles
- Operational efficiency and safety
- Technical team management
- Equipment installations and maintenance
- Facility updating
- Multitasking Abilities
- Attention to detail
- Teamwork
- Staff supervision
Languages
English
Yoruba
Personal Information
Nationality: Nigerian
Software Proficiencies
- Microsoft Office (Word, Excel)
- Google Docs
- Google Spreadsheets
- Bulk Email Systems
- Continuing Professional Development Certificate (CPD)
Hobbies and Interests
- Singing
- Reading
- Traveling
- Meeting new people
- Team work
Timeline
Facility Manager
PRIME FACILITIES LIMITED
01.2015 - Current
Marketer
AINA GOLD CONSTRUCTION LTD
01.2014 - 01.2015
National Diploma - Banking & Finance
LAGOS STATE POLYTECHNIC
West African Examination Certificate - WAEC
BAMMY COLLEGE AGBADO
BBA - Business Administration And Management
Nexford University
ONE EDUCATION PROFESSIONAL DEVELOPMENT -
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