Owe Nyerhovwo Gift
Pharmacologist
Sapele,Delta State
Summary
Proactive and detail-oriented professional with a history of enhancing patient care as a Pharmacy Assistant at a community Hospital . Skilled in secure storage of medications and fostering positive customer relationships, demonstrated through innovative upselling techniques that boosted sales figures. Excelled in collaborative environments, significantly improving patient outcomes and satisfaction.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Customer Service Sales Representative
RukkyExcel Clothing
08.2024 - 01.2025
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Maintained high levels of customer retention with proactive relationship-building strategies.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
- Boosted sales figures with introduction of innovative upselling techniques.
Physiotherapy Assistant
Kris O Physiotherapy Centre
07.2023 - 07.2024
- Collaborated with physiotherapists to develop individualized treatment plans, enhancing patient outcomes.
- Educated patients on proper body mechanics to prevent injuries and promote optimal functioning.
- Handled administrative duties such as scheduling appointments, maintaining accurate records of patient progress, and ensuring all insurance requirements were met.
- Engaged with family members of patients as needed, providing education on home exercises and strategies for continued progress outside the clinic setting.
- Maintained accurate records of patient progress, allowing for informed adjustments to treatment plans as necessary.
- Provided hands-on assistance to patients during exercises, ensuring safety and proper technique at all times.
- Interpreted physician referrals carefully so that specific instructions were adhered to throughout the duration of the individuals'' course treatment.
- Contributed to increased patient satisfaction by providing compassionate care and maintaining a positive attitude during sessions.
- Assisted in reducing pain levels for patients through therapeutic massage techniques and electrotherapy treatments.
Pharmacy Assistance
General Hospital Sapele
06.2021 - 06.2021
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacy staff with preparing medications and filling orders.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
Education
Bachelor In Science - Pharmacology
Delta State University
Nigeria,Delta State Abraka.Skills
Secure storage of medications
Point-of-Sale system
Processing payments
Document filing
Assisting pharmacists
Certification
Project management
Timeline
Customer Service Sales Representative
RukkyExcel Clothing
08.2024 - 01.2025
Project management
11-2023
Customer service
11-2023
Health Safety Management
11-2023
Human Resource Management
11-2023
Physiotherapy Assistant
Kris O Physiotherapy Centre
07.2023 - 07.2024
Pharmacy Assistance
General Hospital Sapele
06.2021 - 06.2021
Bachelor In Science - Pharmacology
Delta State University