Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
5f
Otonjo Efereboo

Otonjo Efereboo

Port Harcourt

Summary

Detail-oriented and tech-savvy Virtual Assistant with over 5 years of experience supporting CEOs, entrepreneurs, and remote teams. Recognized for providing streamlined administrative solutions, managing high-level communications, and improving operational workflows. Proficient in calendar management, customer service, email marketing, data entry, and social media scheduling using tools like Trello, Asana, Canva, and Google Workspace. Proactive mindset, discretion, and a client-first approach enable professionals to focus on growth while all administrative details are expertly handled. Results-oriented professional with extensive leadership experience in high-stakes environments, skilled in strategic planning, operational optimization, and organizational growth. Known for fostering team collaboration and delivering results under changing conditions. Key strengths include strategic vision and stakeholder management.

Overview

7
7
years of professional experience

Work History

Executive Virtual Assistant

Freelance
01.2022 - Current
  • Provide virtual support to 6+ entrepreneurs across the U.S., UK, and Nigeria.
  • Managed complex calendars, travel arrangements, and handled over 200+ weekly emails per client.
  • Automated client onboarding with Google Forms + Zapier, reducing manual work by 60%.
  • Maintained 98% client retention rate with excellent service and adaptability.

Administrative Support Specialist

ALX Virtual Assistant Program
06.2021 - 12.2021
  • Supported team leads with calendar coordination and document preparation.
  • Handled data entry projects with 100% accuracy across spreadsheets and CRMs.
  • Successfully organized virtual meetings, prepared meeting agendas, and transcribed key notes.
  • Internship

Social Media Assistant

BellaGlow Beauty Brand
03.2020 - 06.2021
  • Scheduled Instagram and Facebook content using Buffer, boosting engagement by 35%.
  • Designed promotional graphics using Canva and ran A/B post tests to increase audience reach.
  • Tracked and reported social analytics monthly for management review.

Customer Service Virtual Assistant

GlowDrop E-Commerce
01.2020 - 09.2020
  • Resolved 100+ weekly customer inquiries via email and chat, maintaining a 4.8/5 satisfaction rating.
  • Created and maintained an FAQ knowledge base, reducing repetitive questions by 40%.
  • Processed orders, returns, and followed up on delayed deliveries.
  • Remote

Data Entry & Research Assistant

SagePoint Solutions
05.2018 - 12.2019
  • Compiled competitor research, market data, and contact databases with 99% accuracy.
  • Used Excel and Google Sheets for data organization and visual reports.
  • Assisted in preparing pitch decks and proposals for clients.
  • Contract

Education

Bachelor of Science - Microbiology

University of Port Harcourt
Rivers State
11-2018

Skills

  • Scheduling and correspondence management
  • Skilled in utilizing CRM software effectively
  • Experience in customer service platforms
  • Social media management tools
  • Canva design proficiency
  • Data collection and presentation
  • Efficient data management
  • Light bookkeeping and invoicing expertise
  • Proficient in written and verbal communication

References

Available on request.

Hobbies and Interests

Reading productivity books, Creating Canva designs for fun, Virtual travel and cultural documentaries, Blogging about remote work tips

Timeline

Executive Virtual Assistant

Freelance
01.2022 - Current

Administrative Support Specialist

ALX Virtual Assistant Program
06.2021 - 12.2021

Social Media Assistant

BellaGlow Beauty Brand
03.2020 - 06.2021

Customer Service Virtual Assistant

GlowDrop E-Commerce
01.2020 - 09.2020

Data Entry & Research Assistant

SagePoint Solutions
05.2018 - 12.2019

Bachelor of Science - Microbiology

University of Port Harcourt
Otonjo Efereboo