Hi, I’m
Otobo Gift
Virtual Efficiency Expert
Millionaire Quarter By St David Catholic Church British American Junction.
Summary
As a Virtual Efficiency Expert and Digital Taskmaster, I bring a unique blend of adaptability, precision, and a touch of wit to the table. My journey through data processing, mathematics education, and customer service has not only sharpened my organizational skills but has also honed my ability to tackle any challenge with a smile. I'm the kind of professional who thrives in dynamic environments, managing diverse tasks with a level of precision that would make even a Swiss watch envious.
Overview
6
years of professional experience
Work History
Adios Laundry
Receptionist
01.2018 - 08.2019
Job overview
- Mastered the art of the warm welcome, ensuring every customer felt like royalty upon arrival
- Juggled phone calls and email inquiries with the grace of a seasoned circus performer
- Scheduled appointments and managed the day-to-day flow of laundry operations without breaking a sweat
- Kept the cash flow and records squeaky clean, just like our laundry
- Turned customer complaints into opportunities for loyalty (and maybe a few laughs)
- Kept the reception area looking sharp and spotless—because first impressions matter
- Worked seamlessly with the laundry team, because teamwork makes the dream work.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
Rem Glory Communication
Customer Service Representative
01.2019 - 03.2020
Job overview
- Handled a high volume of phone calls, emails, and chat messages with the patience of a saint
- Resolved order-related issues faster than you can say "customer satisfaction." Identified cross-sell opportunities and seized them like a pro
- Adhered to company guidelines while making sure the customer always left happy
- Assisted with order verification and claims, turning potential frustrations into positive outcomes.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed and maintained courteous and effective working relationships.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
Kings and Queens Academy
Data Processing/Mathematics Teacher
01.2021 - 01.2024
Job overview
- Turned complex data processing concepts into "Aha!" moments for students
- Provided feedback that was as constructive as it was encouraging
- Maintained a classroom environment so positive, even the numbers were happy
- Managed classroom behavior like a pro, keeping the learning environment as productive as possible
- Communicated regularly with parents and colleagues to ensure everyone was on the same page—and had a smile on their face.
Skills
- Proven Experience: With years of experience as a Virtual Assistant and in similar roles, I'm no stranger to the demands of the job
- Top-Notch Communication: I excel in both written and verbal communication, making sure every message is clear and effective
- Software Savvy: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace, I can handle any digital tool you throw my way
- Organizational Wizardry: My time-management skills are second to none, and I pride myself on being able to work independently with minimal supervision
- Technical Know-How: High-speed internet? Check Reliable computer? Check I'm fully equipped to handle the technical demands of remote work
Preferredqualifications
Preferredqualifications
- Project Management Tools: Experience with Asana, Trello, and other project management tools that help keep tasks on track and clients happy.
- Social Media Savvy: Familiar with social media management, so your online presence is in good hands.
Whychooseme
Whychooseme
- Remote Flexibility: I can work from anywhere, so you can be sure your business is in good hands no matter where you are.
- Impactful Results: My goal is to contribute directly to your business growth, helping you achieve your objectives with efficiency and flair.
- Collaborative Spirit: I believe in the power of teamwork and am always ready to collaborate to achieve the best outcomes.
Corecompetencies
Corecompetencies
- Analytical Thinking, I slice and dice complex tasks into bite-sized pieces, making problem-solving a breeze. Whether it's data analysis or scheduling conflicts, I tackle each challenge with methodical precision.
- Resourcefulness, Need a creative solution? Look no further. My diverse background equips me to think outside the box and adapt quickly to changing circumstances.
- Attention to Detail, I have an eagle eye for detail. From organizing calendars to proofreading content, nothing slips past me.
- Effective Communication, I believe in the power of clear, concise communication. Whether collaborating with colleagues or addressing client concerns, I always ensure my message hits the mark.
- Adaptability, Flexibility is my middle name. In the ever-changing landscape of virtual assistance, I'm always ready to pivot and tackle new challenges head-on.
Personal Information
Personal Information
Phone: +2348024344860
•otobogift@gmail.com
•linkedin.com/in/gift-otobo-15409a85
Certification
- Certified Virtual Assistant, ALX - 07/2024
- Certified Data analysis and visualization, 3MTT - 09/2023
- Certified Introduction to Big Data , Cousera - 08/2023
- Web Development Training - 09/2024
- Career Essentials in Generative AI, Microsoft And Linkedln - 7/09/2024
- Certified Certified Kobotool box , Data for Development - 06/2024
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Software
Microsoft Office Suite: Word, Excel, PowerPoint, Outlook - Google Workspace: Docs, Sheets, Slides, Gmail, Calendar, Drive - Project Management Tools: Asana, Trello, Mondaycom, ClickUp - Communication Tools: Slack, Zoom, Microsoft Teams - CRM Tools: Salesforce, HubSpot - Social Media Management: Hootsuite, Buffer, SocialBee - File Management: Dropbox, Google Drive, OneDrive - Basic Graphic Design Tools: Canva, Adobe Spark
Timeline
Data Processing/Mathematics Teacher
Kings and Queens Academy
01.2021 - 01.2024
Customer Service Representative
Rem Glory Communication
01.2019 - 03.2020
Receptionist
Adios Laundry
01.2018 - 08.2019
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