Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

OTIONO DUMEBI

Lagos,LA

Summary

An experienced Supply Chain professional, with over 8 years of experience optimizing productivity, efficiency, and service quality across various environment. Highly dependable, ethical, and reliable support specialist. Works effectively with cross-functional teams in ensuring operational and service excellence. Other abilities include: Proficient in prioritising and completing tasks in a timely manner, yet flexible to multitask when necessary. Customer focused with diverse industry experience including Banking, Telecommunications and Oil and gas sector in meeting customer needs. Enjoys learning new programs, following new processes and trends of the latest technology as it applies to SCM.

Overview

11
11
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Customer Care Representative

GLOBACOM NIGERIA LIMITED

Supply Chain Management Analyst

SEPLAT ENERGY PLC
04.2018 - Current
  • Identify purchasing needs and take orders from within the organization
  • Process tendering, contracting activities and evaluations for award
  • Purchase goods, materials, components or services in line with specifications from the scope of work at the right price, quantity,quality and delivery targets
  • Liaise with internal end-users to forecast demand and inventory levels
  • Negotiate directly with vendors to get the best possible pricing, payment, delivery schedule and shipping options to optimize cost and secure savings
  • Apply cost management strategies to identify areas of potential cost reduction
  • Build relationships with suppliers and manage their performance and conduct routine supplier business reviews, evaluating supplier performance and compliance
  • Collaborate and manage relationships with Joint Venture partners
  • Advise end-users on the need to source from local vendors to comply with the Nigeria Local Content Development Act.

Contracts & Procurement Analyst

SEPLAT ENERGY PLC
03.2017 - 03.2018
  • Ensured profitable contracting lifecycle from drafting to completion of the negotiation process and contract execution
  • Conducted internal reviews and approval and ensured compliance with SEPLAT’s policies as well as applicable laws and regulations
  • Set up cross-functional meetings on contractual processes that required change management
  • Coordinated and managed the administration of SEPLAT’s Tender Boards and provided advisory services to the Board Members and internal stakeholders in line with Seplat’ s SCM polices, processes and procedures
  • Practiced an effective document storage and control system.

Contracts & Procurement Analyst (Bid Administration and Reporting Analyst)

SEPLAT ENERGY PLC
04.2015 - 03.2017
  • Tasked with coordinating incoming bid submissions from bidders and in return issue an acknowledgement receipt
  • Practiced an effective bid storage and control system
  • Organized bid opening sessions with both internal and external stakeholders
  • Ensured compliance for all parties to sign-off on the confidentiality forms before commencing with bid opening
  • Prepared weekly trackers on tender Board, bid and spend activities
  • Developed monthly and annual reports from each of the trackers for presentation to the Tender board.

FRONT DESK OFFICER

SEPLAT ENERGY PLC
06.2014 - 04.2015
  • Welcomed guests and issued visitor badges,
  • Taking phone calls and answering to client inquiries
  • Maintaining the reception area clean and organized
  • Received shipments, updated records, and files
  • Maintained a schedule.

Helpdesk

08.2011 - 05.2014
  • Over 1 year
  • Sim Registration Helpdesk – 6 months
  • Prepaid Helpdesk, Promptly resolved complaints/inquires for High Network Individual on balance enquiry, credit usage, call roaming activities etc
  • (Corporate Help desk)
  • Adopted the use of trouble shooting skills to render on the spot solutions on blackberry Issues
  • Successfully carried out up-selling of products and services with call-in customers
  • Used CRM tools for documentation, handling requests, raising complaints (Siebel) and escalating queries (P-Accounts) to back office
  • Followed up on issues and complaints previously raised
  • Achieve set targets monthly.

Direct Sales Agent

FIRST CITY MONUMENT BANK
02.2011 - 07.2011
  • Business Banking Group (BBG) unit, Identified and opened corporate accounts, tenor deposits and package Risk assets for corporate individuals and organisations with the assistance of an Account Officer
  • Prepared of KYC, followed-up on account opening and required documentation
  • Reported to an Account officer with a Call-plan and Call-memo every week and report unresolved problems and cross-selling opportunities
  • Collaborated with other cross-functional units to ensure prompt services to the clients
  • Achieved set targets monthly.

Education

BSc - Business Education and Accounting

RIVERS STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY, CHARTERED INSTITUTE OF PROCUREMENT AND SUPPLY (CIPS)
01.2003 - 01.2007

Diploma and Advanced Diploma - undefined

Professional Diploma level - undefined

NIGERIAN INSTITUTE OF MANAGEMENT (NIM)

Certified Professional Manager - undefined

Skills

Excellent negotiating skills, customer service and consulting skillsundefined

Accomplishments

  • Http://linkedin.com/in/dumebi-otiono-134b4a85
  • EMAIL: dumebi.otiono@gmail.com
  • Hobbies
  • Photography
  • Volunteering.

Interests

Photography

Volunteering

Timeline

Supply Chain Management Analyst

SEPLAT ENERGY PLC
04.2018 - Current

Contracts & Procurement Analyst

SEPLAT ENERGY PLC
03.2017 - 03.2018

Contracts & Procurement Analyst (Bid Administration and Reporting Analyst)

SEPLAT ENERGY PLC
04.2015 - 03.2017

FRONT DESK OFFICER

SEPLAT ENERGY PLC
06.2014 - 04.2015

Helpdesk

08.2011 - 05.2014

Direct Sales Agent

FIRST CITY MONUMENT BANK
02.2011 - 07.2011

BSc - Business Education and Accounting

RIVERS STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY, CHARTERED INSTITUTE OF PROCUREMENT AND SUPPLY (CIPS)
01.2003 - 01.2007

Customer Care Representative

GLOBACOM NIGERIA LIMITED

Diploma and Advanced Diploma - undefined

Professional Diploma level - undefined

NIGERIAN INSTITUTE OF MANAGEMENT (NIM)

Certified Professional Manager - undefined

OTIONO DUMEBI