Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Otene owofu

Work Preference

Desired Job Title

Customer Service Representative

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

Remote

Important To Me

Career advancement

Summary

Dynamic professional with a proven track record at Mallpai Foundation, excelling in scheduling management and communication handling. Adept at coordinating high-level meetings and resolving customer issues, I bring strong organizational skills and a commitment to enhancing team performance. Experienced in leveraging social media for effective outreach and engagement.

Overview

1
1
Language
5
5
years of post-secondary education
3
3
years of professional experience

Work History

Secretary to the CEO

Mallpai foundation
Abuja
2024.06 - 2026.08
  • Managed scheduling and coordination of meetings for organizational staff and stakeholders.
  • Handled incoming communications, directing inquiries to appropriate team members.
  • Maintained accurate records and files for foundation activities and correspondence.
  • Resolved customer complaints by providing effective solutions and support.

Manager, Sales and Customer Support

Msenness bake house
Makurdi
2023.02 - 2024.03
  • Managed daily operations of sales and customer support teams.
  • Trained staff on product knowledge and customer service techniques.
  • Oversaw inventory management for baked goods and supplies.

Education

Bachelor of Science - Public Administration

Benue State University
Benue State , Nigeria
2018.06 - 2023.05

Skills

  • Scheduling management
  • Meeting coordination
  • Record keeping
  • Communication management
  • Use of social media
  • Good knowledge of WPS
  • Conflict resolution

Languages

English
First Language

Timeline

Secretary to the CEO

Mallpai foundation
2024.06 - 2026.08

Manager, Sales and Customer Support

Msenness bake house
2023.02 - 2024.03

Bachelor of Science - Public Administration

Benue State University
2018.06 - 2023.05
Otene owofu