OSOBA OLUWABUNMI
General Manager Operations
Agbara
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
7
7
Certificates
1
1
Language
Work History
General Manager
Delbun Media Limited And Top Rock Entertainment
Lagos, Nigeria
11.2017 - Current
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability
- Developed and maintained relationships with 125 customers and suppliers through account development
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies
- Implemented operational strategies and effectively built customer and employee loyalty
- Improved productivity while reducing staffing and operational costs by 200%
- Trained, coached and mentored staff to support smooth adoption of new 5 program
- Introduced Artist and Brands to special events and expanded customer demographics, increasing daily business by 100%
- Generated $150,000 in additional revenue by growing customer base through outstanding service
- Planned and prepared work schedules for 10 employees to assign employees to specific duties
Auto Parts Manager
Dana Motors
Lagos
01.2015 - 01.2017
- Bolstered sales and inventory management by effectively controlling daily parts program activities
- Created employee schedules to align coverage with forecasted demands
- Submitted reports to senior management to aid in business decision-making and planning
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Partnered with managers to implement operational enhancements for paperwork processing
- Trained team members in successful strategies to meet operational and sales targets
- Generated revenue by driving web sales activity and fostering employee performance to achieve sales goals
- Reduced expense spending by securing low-cost inventory for customers to drive increased sales and improve customer loyalty
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths
- Rearranged parts department to better serve changing trends and keep workspaces organized
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses
- Analyzed sales trends to follow demands of customers and in-shop needs
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders
Snr Store Officer
Dana Motors
Lagos
01.2003 - 01.2015
- Prepared variety of different written communications, reports and documents
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
- Onboarded new temps by entering employee information into systems
- Drove operational improvements which resulted in savings and improved profit margins
- Used Microsoft Word and other software tools to create documents and other communications
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Developed and maintained courteous and effective working relationships
- Adhered to social distancing protocols and wore mask or face shield
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Delivered services to customer locations within specific timeframes
- Identified issues, analyzed information and provided solutions to problems
- Worked with customers to understand needs and provide excellent service
- Used coordination and planning skills to achieve results according to schedule
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Led projects and analyzed data to identify opportunities for improvement
Education
Associate of Science - Accounting
Lagos State University
Lagos 11.2005 - 01.2010
Skills
Strong Negotiation Skills and Credit Managementundefined
Certification
Professional Certificate Awards
Timeline
General Manager
Delbun Media Limited And Top Rock Entertainment
11.2017 - Current
Auto Parts Manager
Dana Motors
01.2015 - 01.2017
Associate of Science - Accounting
Lagos State University
11.2005 - 01.2010
Snr Store Officer
Dana Motors
01.2003 - 01.2015
Professional Certificate Awards
Kia Certificate (Prp 1) Certified 2012
Kia Certificate (Prp 2) Expert 2012
Kia Certificate (Prp 3) Master 2013
Kia Certificate (K-Sap 1) Certified 2014
Kia Certificate (K-Sap 2) Expert 2014
Kia Certificate. (K-Sap 3) Master 2014
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