OSOBA OLUWABUNMI
General Manager Operations
Agbara
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
7
7
Certificates
1
1
Language
Work History
General Manager
Delbun Media Limited And Top Rock Entertainment
Lagos, Nigeria
11.2017 - Current
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability
- Developed and maintained relationships with 125 customers and suppliers through account development
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies
- Implemented operational strategies and effectively built customer and employee loyalty
- Improved productivity while reducing staffing and operational costs by 200%
- Trained, coached and mentored staff to support smooth adoption of new 5 program
- Introduced Artist and Brands to special events and expanded customer demographics, increasing daily business by 100%
- Generated $150,000 in additional revenue by growing customer base through outstanding service
- Planned and prepared work schedules for 10 employees to assign employees to specific duties
Auto Parts Manager
Dana Motors
Lagos
01.2015 - 01.2017
- Bolstered sales and inventory management by effectively controlling daily parts program activities
- Created employee schedules to align coverage with forecasted demands
- Submitted reports to senior management to aid in business decision-making and planning
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Partnered with managers to implement operational enhancements for paperwork processing
- Trained team members in successful strategies to meet operational and sales targets
- Generated revenue by driving web sales activity and fostering employee performance to achieve sales goals
- Reduced expense spending by securing low-cost inventory for customers to drive increased sales and improve customer loyalty
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths
- Rearranged parts department to better serve changing trends and keep workspaces organized
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses
- Analyzed sales trends to follow demands of customers and in-shop needs
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders
Snr Store Officer
Dana Motors
Lagos
01.2003 - 01.2015
- Prepared variety of different written communications, reports and documents
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
- Onboarded new temps by entering employee information into systems
- Drove operational improvements which resulted in savings and improved profit margins
- Used Microsoft Word and other software tools to create documents and other communications
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Developed and maintained courteous and effective working relationships
- Adhered to social distancing protocols and wore mask or face shield
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Delivered services to customer locations within specific timeframes
- Identified issues, analyzed information and provided solutions to problems
- Worked with customers to understand needs and provide excellent service
- Used coordination and planning skills to achieve results according to schedule
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Led projects and analyzed data to identify opportunities for improvement
Education
Associate of Science - Accounting
Lagos State University
Lagos 11.2005 - 01.2010
Skills
Strong Negotiation Skills and Credit ManagementCommunication skills and Effective Bargaining and Debt ManagementComputer applications efficiency and Wide range of experience and selling auto parts
Budgeting and forecasting
Staff Management
Startups and turnarounds background
Sales background
Finance background
Cost reduction and containment
Business administration
Certification
Professional Certificate Awards
Timeline
General Manager
Delbun Media Limited And Top Rock Entertainment
11.2017 - Current
Auto Parts Manager
Dana Motors
01.2015 - 01.2017
Associate of Science - Accounting
Lagos State University
11.2005 - 01.2010
Snr Store Officer
Dana Motors
01.2003 - 01.2015