Osikhena Dania Abubakar
Abuja, FCT
Summary
Multi-talented with strong analytical, problem-solving and critical thinking skills. Strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Diligent, with robust background in Information Technology.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Data Manager
Gtco Calscan
Calabar
08.2023 - 11.2024
- Evaluated large datasets for quality and accuracy
- Analyzed data from 2 major institutions to identify root causes of problems and recommend corrective actions
- Reviewed source documents and listings to compile resources for identifying and correcting data allocation issues.
- Developed information extraction and monitoring practices based on up-to-date InfoSec standards.
- Enhanced data accuracy by implementing robust data validation and quality control processes.
- Collaborated with cross-functional teams to identify data requirements and ensure proper integration within the system.
- Oversaw security and information retention policies and practices according to internal and government-ordered standards.
Information Technology Officer
Gtco Calscan
Calabar
04.2021 - 08.2023
- Provided Tier 1 IT support to non-technical internal users through desk side support services
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones
- Provided relevant solutions and information to customers about new software or hardware
- Reduced IT-related issues for employees by providing timely technical support and troubleshooting solutions.
- Collaborated with cross-functional teams to develop technology strategies aligning with overall business objectives.
- Monitored and analyzed system performance using advanced tools leading to continuous improvements in operational efficiencies.
- Managed wireless networks including setup, configuration and optimization resulting in consistent connectivity throughout facilities.
- Determined best methods for IT to support key business objectives.
- Coordinated secure system access of users to various department systems and platforms.
Network Administration Assistant
University Of Calabar Teaching Hospital
Calabar
07.2017 - 04.2018
- Worked directly with Chief Operating Officer to complete implementation of functional Wi-Fi network
- Maintained and repaired hardware systems; Laptops and Desktops
- Supported Chief Operating Officer with daily operational functions
- Ensured consistent network, system, and data availability and integrity through preventative maintenance and upgrades
- Successfully supervised activities of team members daily
Education
Post Graduate Diploma - Information Technology
National Open University
Calabar, CR05.2023
Bachelor of science - Microbiology
University of Benin
Benin, Edo State06.2016
Skills
- Data quality assurance
- Data security
- Data cleansing
- Information integrity
- Customer service
- CRM management
- Problem-solving
- Research and analytical skills
- Teamwork and collaboration
- IT infrastructure
- Network troubleshooting
- Calendar management
- Microsoft office
- Time management
- Project management
- Internet research
Certification
- Google Cybersecurity Professional Certificate, 12/2024
- Virtual Assistant (ALX Certified), 11/2024
- Cisco Cyber Security Operations (SECOPS) Certified, 06/01/19
- UK-HSE Professional (HSE) certificate, 03/01/18
- Diplome d'Etudes en Langue Francaise (DELF A2), 11/01/18
- Project Management Professional (PMP) certification, 04/01/18
Timeline
Data Manager
Gtco Calscan
08.2023 - 11.2024
Information Technology Officer
Gtco Calscan
04.2021 - 08.2023
Network Administration Assistant
University Of Calabar Teaching Hospital
07.2017 - 04.2018
Bachelor of science - Microbiology
University of Benin
Post Graduate Diploma - Information Technology
National Open University
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