Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
Generic

Osikhena Abubakar

Abuja, FCT

Summary

Multi-talented with strong analytical, problem-solving and critical thinking skills. Strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Network Administrator

MJA ICT SOLUTIONS
05.2025 - 07.2025
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Identified and immediately resolved issues with network devices.
  • Assisted IT staff on troubleshooting issues and closing calls.
  • Monitored system performance and responded to alerts.

Data Manager

Gtco Calscan
08.2023 - 11.2024
  • Evaluated large datasets for quality and accuracy
  • Analyzed data from 2 major institutions to identify root causes of problems and recommend corrective actions
  • Reviewed source documents and listings to compile resources for identifying and correcting data allocation issues.
  • Developed information extraction and monitoring practices based on up-to-date InfoSec standards.
  • Enhanced data accuracy by implementing robust data validation and quality control processes.
  • Collaborated with cross-functional teams to identify data requirements and ensure proper integration within the system.
  • Oversaw security and information retention policies and practices according to internal and government-ordered standards.

Information Technology Officer

Gtco Calscan
04.2021 - 08.2023
    • Provided Tier 1 IT support to non-technical internal users through desk side support services
    • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones
    • Provided relevant solutions and information to customers about new software or hardware
    • Reduced IT-related issues for employees by providing timely technical support and troubleshooting solutions.
    • Collaborated with cross-functional teams to develop technology strategies aligning with overall business objectives.
    • Monitored and analyzed system performance using advanced tools leading to continuous improvements in operational efficiencies.
    • Managed wireless networks including setup, configuration and optimization resulting in consistent connectivity throughout facilities.
    • Determined best methods for IT to support key business objectives.
    • Coordinated secure system access of users to various department systems and platforms.

Network Support Officer

University Of Calabar Teaching Hospital
07.2017 - 04.2018
  • Worked directly with Chief Operating Officer to complete implementation of functional Wi-Fi network
  • Maintained and repaired hardware systems; Laptops and Desktops
  • Supported Chief Operating Officer with daily operational functions
  • Ensured consistent network, system, and data availability and integrity through preventative maintenance and upgrades
  • Successfully supervised activities of team members daily

Education

Post Graduate Diploma - Information Technology

National Open University
05.2023

Bachelor of science - Microbiology

University of Benin
06.2016

Skills

  • Excellent Communication
  • Data quality assurance
  • IT Support
  • Customer service
  • CRM management
  • Router configuration
  • Research and analytical skills
  • Teamwork and collaboration
  • Network troubleshooting
  • System administration
  • Technical support
  • Project management
  • Internet research
  • Wireless networking
  • Network repairs and maintenance
  • Network automation

Certification

  • Google Cybersecurity Professional Certificate, 12/2024
  • Virtual Assistant (ALX Certified), 11/2024
  • Cisco Cyber Security Operations (SECOPS) Certified, 06/01/19
  • UK-HSE Professional (HSE) certificate, 03/01/18
  • Diplome d'Etudes en Langue Francaise (DELF A2), 11/01/18
  • Project Management Professional (PMP) certification, 04/01/18

Timeline

Network Administrator

MJA ICT SOLUTIONS
05.2025 - 07.2025

Data Manager

Gtco Calscan
08.2023 - 11.2024

Information Technology Officer

Gtco Calscan
04.2021 - 08.2023

Network Support Officer

University Of Calabar Teaching Hospital
07.2017 - 04.2018

Bachelor of science - Microbiology

University of Benin

Post Graduate Diploma - Information Technology

National Open University

References

Available Upon Request

Osikhena Abubakar