Osayemwenre Roland OGIERUMWENSE
Ikorodu,Lagos
Summary
Accomplished IT professional with extensive expertise in IT systems, technical reporting, and network design, including LAN, WAN, VPN, and Wi-Fi. Demonstrates proficiency in bandwidth management using Cyberoam and Sophos, alongside a robust understanding of IT infrastructure. Skilled in project management and managed services, delivering enterprise solutions via terrestrial or satellite platforms. Adept at networking routing and switching as well as IP connectivity. Committed to leveraging technical skills to drive innovative solutions and enhance organizational efficiency.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Team manager
Radical Technology Network [Coollink ISP]
Victoria Island, Lagos, Nigeria.
2020.12 - Current
- Prioritised workload effectively, resulting in timely completion of tasks.
- Boosted morale by recognising and rewarding exceptional work.
- Coordinated with various departments for seamless workflow.
- Provided consistent leadership to maintain high levels of team performance and satisfaction.
- Fostered a positive work environment through effective communication and conflict resolution tactics.
- Steered project execution whilst adhering strictly to timeline constraints.
- Delegated responsibilities efficiently amongst team members.
- Designed and implemented training to further develop staff based on business goals.
- Achieved higher team efficiency with regular training and mentoring sessions.
- Enhanced team productivity by implementing effective project management strategies.
Field support engineer
Radical Technology Network [Coollink ISP]
Victoria Island, Lagos, Nigeria
2012.12 - 2020.12
- Improved system performance by diagnosing and resolving technical issues.
- Participated in training sessions regularly, stayed abreast with emerging technologies.
- Educated end-users on proper usage of equipment, reduced user-related issues.
- Upgraded firmware on various devices for enhanced features.
- Installed and configured hardware components for improved system efficiency.
- Maintained regular communication with clients post-service, built strong relationships.
- Tested equipment to identify potential issues and maintain compliance with safety standards.
- Optimised equipment performance through routine inspections and adjustments.
- Coordinated activities of outside engineers, contractors and vendors to optimize project outcomes.
- Worked cross-functionally to improve and develop operating practices to enhance product quality and customer service.
Core network support engineer
Broadband Technologies Limited, Lagos, Nigeria
Ikoyi, Lagos
2009.06 - 2012.12
- Improved network reliability by conducting regular system checks and maintenance activities.
- With strict adherence to safety protocols, minimised risks during installation processes.
- Conducted detailed data analysis to identify potential areas of improvement in the core network systems.
- Managed core network projects to meet deadlines and quality standards.
- Management of 9m viasat VSAT hub equipment at Network Operations Centre for data communication.
- Configuration of via sat modems to support DVBS1 and DVBS2 satellite platform at remote sites.
- Link installation and testing of new VSAT sites from remote location to hub site.
- Managing already exiting links to ensure connectivity and eliminate down time on both E1 and VSAT.
- Providing technical support for field engineers.
- Monitoring of clients circuit with solar winds Orion and what up Gold.
Education
Bachelor of Engineering - Computer Engineering
University of Benin
Benin City, Edo State, Nigeria. 1999.03 - 2005.06
Skills
- IT systems knowledge
- Technical reporting
- Network Design (LAN and WAN) VPN, Wifi, Lease lines
- Bandwidth Management(Cyberoam, Sophos)
- IT infrastructure understanding
- Project Management
- Managed Services
- Enterprise Solution Services using terrestrial or Satellite platforms
- Networking Routing and Switching
- IP Connectivity
Certification
- 2018 - Avanti Training on Ka-Band
- 2017 - Konnect Africa Training on Ka-Band
- 2013 - Yahclick Training on Ka-Band by HUGHES INC in Lagos Nigeria
- 2012 - Cisco Certified Network Professional (CCNP SWITCH)
- 2011 - Cisco Certified Network Professional (CCNP ROUTE)
- 2011 - Solarwinds Certified Professional (SCP)
- 2010 - Cisco Certified Network Associate (CCNA)
- 2010 - RAD Communication Training in Lagos Nigeria
- 2009 - Linkstar Network Operation training by VIASAT INC in Lagos Nigeria
- 2007 - Nigerian Institute of Management – NIM (Chartered)
Timeline
Team manager
Radical Technology Network [Coollink ISP]
2020.12 - Current
Field support engineer
Radical Technology Network [Coollink ISP]
2012.12 - 2020.12
Core network support engineer
Broadband Technologies Limited, Lagos, Nigeria
2009.06 - 2012.12
Bachelor of Engineering - Computer Engineering
University of Benin
1999.03 - 2005.06