Osarumwense Ekunwe
IT Support Engineer
Effurun
Summary
Introducing Osarumwense – your go-to IT Support Engineer, adept at transforming tech challenges into triumphs. With a talent for swiftly resolving issues and a dedication to putting customers first, I guarantee streamlined operations and empower users to unlock the true capabilities of their digital tools. Elevate your IT support experience with my expertise, and together, let's embark on a seamless and empowered tech journey!
Overview
15
15
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Senior IT Support Engineer
United Bank for Africa plc
Effurun
09.2015 - Current
- Provide efficient end-user support services, including system, application, power, and network support, to ensure uninterrupted computing operations.
- Execute IT maintenance plans and improvement programs to enhance the quality of IT services, as well as delivering IT innovation rollouts for business offices.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
- I led a team of 70 IT Support Engineers to optimize MS Office on 2,799 PCs in business offices across Nigeria, reducing the cost of license procurement for the Bank.
- I oversaw the installation of 1,024 Ethernet surge protectors on all network devices, including routers and switches, with a team of 54 IT support Engineers.
Fund Transfer Officer
United Bank for Africa Plc
Benin City
03.2008 - 08.2015
- Properly processed requests for Manager’s cheques, Account to account transfer, RTGS/NEFT NIBSS transfers, Term Deposit requests, customer salary payments, local funds transfers, outward cheques for presentation to Clearing unit, foreign cheque deposit for offshore clearing, requests for foreign funds transfer, foreign draft and telegraphic transfers.
- Prepared outward caution Notices and Reviewed Inward caution Notices.
- Ensured proper processing of remittance transactions (e.g. payment of excise duties, Pay Direct etc) and foreign exchange applications for - letters of credit, bills for collection, traveller’s cheques etc.
- Sold and purchased FOREX and ascertain validity of transaction documents.
- Registered Form M and A.
- Prepare weekly and monthly General Ledger Proof.
Education
Bachelor of Science - Industrial Physics
University of Benin
Benin City, Nigeria. 11.2008 - 11.2013
Higher National Diploma - Electrical/Electronics Engineering Technology
Auchi, Polytechnic
Auchi, Nigeria. 11.2003 - 12.2005
National Diploma - Electrical/Electronics Engineering Technology
Auchi, Polytechnic
Auchi, Nigeria. 11.2000 - 12.2002
Skills
Application installations
undefinedCertification
Leadership Certificate Course (LCC)
Reading, Playing Football and Watching Movies
I have developed a consistent reading habit that enhances my knowledge in specific areas of interest, encompassing a diverse range from the wisdom of the Bible to motivational literature and books related to my profession.
From a young age, I've passionately pursued football, dedicating Saturday mornings to the sport for both enthusiasm and physical well-being.
Movies offer me solace, entertainment, and relaxation, providing a welcomed break from daily life.
Overall, my life is enriched through these three meaningful activities: reading for knowledge, football for exhilaration, and movies for leisure.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Leadership Certificate Course (LCC)
11-2022
Certificate of Completion HP Hardware Training
07-2018
Certificate of Completion Quality Assurance and Quality Control
09-2017
Certificate of Completion Quality, Health, Safety and Environment
09-2017
Senior IT Support Engineer
United Bank for Africa plc
09.2015 - Current
Bachelor of Science - Industrial Physics
University of Benin
11.2008 - 11.2013
Fund Transfer Officer
United Bank for Africa Plc
03.2008 - 08.2015
Higher National Diploma - Electrical/Electronics Engineering Technology
Auchi, Polytechnic
11.2003 - 12.2005
National Diploma - Electrical/Electronics Engineering Technology
Auchi, Polytechnic
11.2000 - 12.2002
Similar Profiles
Oluwafemi Olajide OluwoleOluwafemi Olajide Oluwole
PROFIT CENTER MANAGER at UNITED BANK FOR AFRICA PLC, UBA PLCPROFIT CENTER MANAGER at UNITED BANK FOR AFRICA PLC, UBA PLC
Jonathan IsiekweneJonathan Isiekwene
Head of Operations at United Bank for Africa PlcHead of Operations at United Bank for Africa Plc
Chineduzim Chukwudinma ChukwuochaChineduzim Chukwudinma Chukwuocha
Customer Service Manager at United Bank for Africa PLCCustomer Service Manager at United Bank for Africa PLC