OSARIEME UBAH
Business Support Analyst
Lagos
Summary
Experienced Business Support Analyst with 11+ years of experience in using different in-house technological based application to enhance business performance, and Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
Coordinated Business Support Analyst ready to lead company-wide business optimization efforts. Valuable resource to everyone from senior executives to new hires. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Adaptable Business Support Officer with 11 years of providing operational oversight and enhancements to oil and Gas companies. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Eager to help companies form internal and external synergies to exponentially increase profit potential.
Proactive Business Support Analyst with 11+ years product management experience in small start-up business environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
Work History
HSE Business Support Analyst
Chevron Nigeria, D-well Engineering
04.2018 - Current
- Identified and managed service risks within company, recommending best practice enhancements and guidelines updates
- Rendered on-demand support to senior leadership, connecting executives with appropriate management personnel to address concerns
- Designed onboarding process for new personnel, expediting full operational competency through standardized curricula
- Held meetings to communicate new policies and procedures to appropriate personnel
- Improved business direction by prioritizing customers and implementing changes based on collected feedback
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations
- Monitored due dates and deadlines and worked to submit all documents on time or early.
HSE Document Controller
Chevron, Avidor
05.2013 - 04.2018
- Proofread filenames, titles, and submittal details to streamline submittal and avoid rejection
- Provided support for document controls and worked with contract documents
- Scanned, filed and transmitted various documents and adhered to digital filing procedures
- Enforced use of standardized forms and templates to achieve uniformity of communications across departments and functions
- Allocated unique document numbers to internal documents and incoming external documents and tracked in database
- Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability
- Managed training courses, setup, and maintenance for document control systems.
HSE Document Controller
Chevron Nigeria, Netco
05.2011 - 04.2013
- Coordinated document exchange between departments, contractors, suppliers, and customers
- Liaised with project teams, vendors and third parties on documentation flow, handover, and project close-out
- Enforced use of standardized forms and templates to achieve uniformity of communications across departments and functions
- Carefully reviewed all documents and reports for completeness and accuracy
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions
- Managed technical documentation flow of engineering, project management and construction activities.
Flagship Store Manager
Mobitel
07.2010 - 08.2011
- Managed inventory control, cash control, and store opening and closing procedures
- Rotated merchandise and displays to feature new products and promotions
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
IT Analyst
Dormanlong Engineering
07.2008 - 08.2009
- Planned computer systems using information engineering, data modeling, and structured analysis
- Installed system updates to address vulnerabilities and reduce security issues
- Enhanced interfaces to promote better functionality for users
- Enhanced and reconstructed computer systems to increase efficiency.
Facility Assistant Manager
Baker Hughes UK
07.2007 - 06.2008
- Led facility management staff and consultants in producing business plans that focused on facility operations
- Supervised staff of 500 personnel in day-to-day activities
- Evaluated facility operations and personnel for safety and health regulations compliance
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services
- Conducted Weekly inspections of facility grounds, external structure, systems, and equipment
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants
- Maintained inventory and ordered supplies to keep facility resources readily available.
Facilities Management Administrator/Receptionist Administrator
Universal Sodexho in Talisman Energy UK
07.2006 - 06.2007
- Collected, validated, and distributed information to employees
- Entered and maintained departmental records in company database
- Computerized office activities, maintained customer communications, and tracked records through delivery
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel
- Maintained personnel records and updated internal databases to support document management
- Generated reports to suggest corrective actions and process improvements
- Completed forms and reports to facilitate admission, transfer, or discharge.
Education
Master of Science - Electronic Management Information
The Robert Gordon University
Aberdeen, United Kingdom 09.2005 - 07.2007
Bachelor of Science - Computer Science
University of Wales Aberystwyth
Wales United Kingdom 09.1999 - 07.2004
Skills
Data Analysisundefined
Timeline
HSE Business Support Analyst
Chevron Nigeria, D-well Engineering
04.2018 - Current
HSE Document Controller
Chevron, Avidor
05.2013 - 04.2018
HSE Document Controller
Chevron Nigeria, Netco
05.2011 - 04.2013
Flagship Store Manager
Mobitel
07.2010 - 08.2011
IT Analyst
Dormanlong Engineering
07.2008 - 08.2009
Facility Assistant Manager
Baker Hughes UK
07.2007 - 06.2008
Facilities Management Administrator/Receptionist Administrator
Universal Sodexho in Talisman Energy UK
07.2006 - 06.2007
Master of Science - Electronic Management Information
The Robert Gordon University
09.2005 - 07.2007
Bachelor of Science - Computer Science
University of Wales Aberystwyth
09.1999 - 07.2004
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