OREVAOGHENE OGEDEGBE
EFFURUN
Summary
Adept at enhancing customer experiences, I excelled at DELTA LINE TRANSPORT by streamlining ticketing processes and leveraging my expertise in reservation systems. My empathetic approach and strong organizational skills led to notable increases in loyalty and efficiency. My ability to resolve issues swiftly and professionally set a high standard for service excellence.
Overview
6
6
years of professional experience
Work History
Ticketer
DELTA LINE TRANSPORT
09.2018 - Current
- Resolved customer issues promptly, resulting in increased loyalty and repeat business.
- Promoted company values through exceptional interpersonal skills while interacting with diverse clientele daily.
- Developed strong relationships with clients by addressing their inquiries professionally and courteously.
- Achieved timely resolution of customer complaints, fostering positive brand perception within the community.
- Collaborated with team members to ensure smooth operations during peak travel seasons.
- Assisted customers with travel planning, offering tailored solutions for their needs.
- Streamlined ticket booking processes for improved efficiency and reduced wait times.
- Sold, printed, and issued tickets to guests.
- Reviewed tickets, identification, and passports to verify traveler identity.
Education
HND - MASS COMMUNICATION
AUCHI POLYTECHNIC
AUCHI, EDO STATE, NIGERIA08-2010
Skills
- Empathy and patience
- Strong Organization
- Reservation Systems
- Data entry proficiency
- Ticketing software expertise
- Information assistance
Timeline
Ticketer
DELTA LINE TRANSPORT
09.2018 - Current
HND - MASS COMMUNICATION
AUCHI POLYTECHNIC
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