Hi, I’m
ORETADE OLAYINKA CHRISTIANA H
CRM And Operations Manager
Lekki,Lagos
Summary
Dynamic customer relations and operations manager with a solid background in SEO and social media management. Experienced in crafting engaging content and executing successful paid and organic campaigns, utilizing analytics tools for performance enhancement. Proven ability to excel in diverse service roles, showcasing a strong work ethic and results orientation. Eager to contribute to organizational success with immediate impact.
Overview
11
years of professional experience
4
Certifications
2
Languages
Work History
Oretech Nigeria Limited
Virtual Assistant
11.2023 - 06.2025
Job overview
- Responded to emails in a timely manner while providing accurate information.
- Utilized Microsoft Office Suite proficiently for document creation, editing purposes.
- Conducted online searches to locate relevant resources or information requested by clients or colleagues.
- Assisted in the preparation of presentations, documents, and other materials needed for meetings.
- Performed research tasks related to projects or initiatives assigned by management team.
- Developed and maintained customer relationships, ensuring a high level of customer satisfaction.
BGI Real Estate Firm
Admin Officer/Executive Assistant to the CEO
04.2021 - 06.2023
Job overview
- Created and maintained strong relationships with staff, customers and stakeholders.
- Enforced corporate policies and procedures in compliance with applicable laws and regulations.
- Utilized problem-solving techniques to resolve conflicts between personnel.
- Maintained accurate records of daily activities through reports and logbooks.
Ofod
Business development specialist/customer care specialist
01.2020 - 03.2021
Job overview
- Identified key trends in the industry by analyzing competitor's products and services offerings.
- Created relationships with potential clients through cold calling, networking events, and other methods of outreach.
- Prepared detailed presentations summarizing findings from research initiatives conducted prior to launching new products or services.
- Organized promotional events in order to build brand awareness among current and prospective customers.
Dave global logistics
Head of operations
02.2018 - 07.2019
Job overview
- Managed operations teams in multiple locations, ensuring compliance with company policies and procedures.
- Maintained accurate records of all transactions associated with operations activities.
- Facilitated communication between different levels within the organization.
- Conducted regular reviews of existing processes and procedures to identify gaps or opportunities for improvement.
FGGC
Teacher
09.2016 - 11.2017
Job overview
- Managed student behavioral issues to optimize classroom learning environment.
- Motivated and engaged students, developing skills and knowledge for academic foundation.
- Developed and maintained classroom environment conducive to learning and appropriate for social and emotional development of students.
- Engaged students in critical thinking skills through inquiry based activities that encouraged creative problem solving.
Agricultural development programme
Industrial training at ADP
03.2014 - 10.2014
Job overview
- Gained experience, exposure and knowledge of career-specific procedures and systems.
- Trained in different positions and worked with variety of personnel.
- Collaborated effectively with team of interns to complete group projects efficiently.
Education
Google digital marketingLekki, Lagos
from Digital marketing Candidate
University Overview
- Relevant Coursework
- Search engine optimization (SEO)
FUTA primary schoolAkure, Ondo
University Overview
- Awards & Honors
- First school leaving certificate (FSLC)
Transformation AcademyClear water beach, FL
from Rockstar virtual assistant
03.2024
University Overview
- Relevant Coursework
- Time and calendar management
- Awards & Honors
- Certification by Natalie Rivera, president at Transformation Academy
Federal university of technology AkureAkure, Ondo
Bachelor of Science (B.S.) from Agricultural and resource economics
08.2016
University Overview
- Relevant Coursework
- Econometrics
- Awards & Honors
- Second class honor
Saint Louis grammar schoolAkure, Ondo state
High School Diploma
09.2011
University Overview
- Awards & Honors
- Senior school certificate examination (SSCE)
Skills
Willingness to learn, understand, and implement modern techniques
Innovative and dedicated team player
Impeccable honest character
Microsoft office proficiency ( word, Excel, power point) slack, teams
Marketing campaign support
SEO & Content Marketing
Canva, Wordpress, CapCut, ZOHO, Calendly
Social Media Platforms; Facebook, instagram, TikTok, Quora, Reddit
Diligence and analytical
Self-motivating, optimistic and hard working
Great interpersonal skills
Quick adaptability to any environment
Excellent communication skills
Certification
Certificate of Proficiency in Project Management by Institute of Arts Management and Professionals
References
- Folasade, Durojaiye, Chief nursing officer, 08035608087, Ondo state ministry of health
- Christopher Rotimi, Falegan, rotimi.falegan@eksu.edu.ng, 08033850542, Department of microbiology, Ekiti state university, Ado-Ekiti
Interests
Reading motivational books, Traveling, Meeting people
Affiliations
Graduate Membership of Institute of Arts Management Professionals (GIAP)
EDUCATIONALINSTITUTIONS
- Federal University of Technology Akure, 2011-2016, B.AgricTech Agric & resource economics (Second Class Honours)
- St. Louis grammar school Akure, 2005-2011, SSCE/NECO
- FUTA Primary school, 2000-2005, First Leaving Cert.
STATEOFORIGIN
Ondo State
LOCALGOVTAREA
Akure South
PERSONAL INFORMATION
- Gender: Female
- Religion: Christianity
- Place and date of birth: Akure south, 23rd of may, 1995
- Nationality: Nigerian
- Home address: No 3, road 6, ikota villa estate, Lekki, Lagos
- Marital status: Married
- Number and ages of children: Two; age 7 and age 3
Timeline
Virtual Assistant
Oretech Nigeria Limited
11.2023 - 06.2025
Admin Officer/Executive Assistant to the CEO
BGI Real Estate Firm
04.2021 - 06.2023
Business development specialist/customer care specialist
Ofod
01.2020 - 03.2021
Head of operations
Dave global logistics
02.2018 - 07.2019
Teacher
FGGC
09.2016 - 11.2017
Industrial training at ADP
Agricultural development programme
03.2014 - 10.2014
Google digital marketing
from Digital marketing Candidate
FUTA primary school
Transformation Academy
from Rockstar virtual assistant
Federal university of technology Akure
Bachelor of Science (B.S.) from Agricultural and resource economics
Saint Louis grammar school
High School Diploma