Opeyemi Adejuyigbe
Data Analyst
Lagos,
Summary
Highly motivated and detailed-oriented candidate passionate about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages, data analytics and data visualization.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Business Development Executive
Upperlink Limited
Lagos,
05.2022 - Current
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
- Communicated directly with customers and partners to build strong business networks and relationships.
Customer Support Executive
Upperlink Limited
Lagos,
10.2020 - Current
- Built strong relationships with field operations team to support business development opportunities and improve service.
- Listened to customers' questions and concerns to provide answers or responses.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Assigned and designated job territories to customer care staff according to performance and history.
- Utilized crisis management techniques to offer corrective solutions and maximize customer satisfaction.
- Conducted surveys to determine customer opinion of products and services.
Data Analyst Intern
DatOculi
San Francisco
09.2022 - Current
- Researched and resolved issues regarding integrity of data flow into databases.
- Identified and documented detailed business rules and use cases based on requirements analysis.
- Analyzed transactions to build logical business intelligence model for real-time reporting needs.
- Synthesized complex analytics-derived insights into easy-to-understand, actionable recommendations for business users.
- Identified, analyzed and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
- Attended workshops and seminars to remain current on computer applications.
- Presented reports to clients and teammates regarding project progress and results.
- Identified bugs in data collection or reporting and investigated root causes.
Education
Bachelor of Science - Computer Science And Mathematics
Babcock University
Ogun State, Nigeria 08.2014 - 06.2018
Skills
Self-Motivated
Timeline
Data Analyst Intern
DatOculi
09.2022 - Current
Business Development Executive
Upperlink Limited
05.2022 - Current
Customer Support Executive
Upperlink Limited
10.2020 - Current
Bachelor of Science - Computer Science And Mathematics
Babcock University
08.2014 - 06.2018
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