Summary
Work History
Education
Skills
Timeline
Generic

Onyemechi Akinlade

Historian Cum Diplomat
ABUJA- KUBWA- FCDA/FHA

Summary

At Alancruiser, as a Quality Control & Client Relations Manager, I led initiatives that significantly enhanced customer satisfaction, utilizing expertise in Project Management and Account Management. My strategic approach to client relations and adept use of Microsoft Office Suite resulted in a notable increase in customer loyalty, showcasing my ability to merge technical skills with interpersonal acumen. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Quality Control & Client Relations Manager

Alancruiser
09.2021 - 01.2022
  • Maintained comprehensive knowledge of company products and services, allowing for efficient resolution of client issues.
  • Spearheaded initiatives aimed at enhancing overall customer experience, leading to increased loyalty among existing clientele base.
  • Oversaw a diverse portfolio of clients, ensuring that each account received personalized attention and care tailored to their unique needs and expectations.
  • Implemented improvements to the customer onboarding process, ensuring seamless integration for new clients.

Education

Bachelor of Arts - History And International Relations

Obafemi Awolowo University
Osun,Abuja.
04.2001 -

A Levels - Government, Literature, C.R.S

OAU CDL
Osun, Abuja.
04.2001 -

Skills

Project Management

Microsoft Office Suite

Customer Retention

Account Management

Client Education

Customer Relations

Schedule Management

Inter-department collaboration

Customer Service

Timeline

Quality Control & Client Relations Manager

Alancruiser
09.2021 - 01.2022

Bachelor of Arts - History And International Relations

Obafemi Awolowo University
04.2001 -

A Levels - Government, Literature, C.R.S

OAU CDL
04.2001 -
Onyemechi AkinladeHistorian Cum Diplomat