Onyema Smith Bob

• Manage and support business acquisition and client relationship management from the logistics perspective for defined clients.
• Liaise with clients /suppliers to streamline full documentation and delivery process.
• Monitor the progress of documentation and goods,timely resolve any issue at hand to meet or surpass clients expectation in delivery of goods.
• Provide and create reports as agreed and in line with the need of the client/company.
• Interface daily with other teams (transport,regulatory,clearing and finance,etc) to sort out issues causing delivery delays.
• Maintain close contact with clients by organizing monthly performance review meetings and execute improvement plans.
• Follow up with team for the timely processing of pre-clearing import documentation and ensures that set KPIs are met.,etc

•Managed the inventory of all empties across GMT terminals and plan their return routes

•Tracked of all gated-out units (containers and tanks) by 3pl transporters and push for their prompt returns/submission of Equipment Interchange Report (EIRs).

•Liaised with Shipping Lines and terminal operators on issues bordering empty returns

and share their advisories to transporters accordingly.

•Regularly generated reports on traffic situations to aid Management Decision Making on

loading and returning of empties.

•Constantly checked with terminals for barge slots and follow up for necessary payments and eventual return of empties.

•Updated/escalated issues to the Transport Manager/ GM Operations, and brainstorms with them for quicker resolutions.

•Promptly resolved queries (internal/external) on empty returns, discrepancies on EIRs and provide other supporting documents where needed.

•Continuously strived to improve on the challenges of empty returns and align with team on the best knowledge to bridge the gaps.

•Interfaced with terminal operators to retrieve EIRs where possible especially barge deliveries.

• Performed regular evaluation of transporters to help achieve set KPIs.

•Performs other duties within the department as often recommended by my superiors, etc

▪Managed TDOs allocations to transporters and pushed to ensure delivery optimization..

▪Followed up with transporters for on time deliveries in line with set KPIs

▪ Negotiated transport costs to align with market trends.

▪ Performed quarterly evaluation of transporters.

▪Monitored and pushed for the revalidation of TDOs/D.Os to ensure hitch free gate-out of

containers at the ports.

▪Constantly liaised with the commercial team for transportation rates and reviews.

▪Tracked/reported movements of vehicles, truckers non-compliance and behavourial issues that requires Management attention.

Ensured truckers complies to client’s safety standards especially the use of PPE’s.

▪Updated the General Manager/Transport Manager regularly on the status of TDOs received/allocated.

▪ Followed up with terminal operators to resolve issues halting deliveries.

▪ Responded to management on inquiries involving deliveries

▪ Visited various terminals to monitor gate-outs as well as addressed issues causing loading delays

▪ Monitored offloading at client’s premises and escalated delays.

▪ Regularly held meetings with transporters to brainstorm on challenges of loading and needs to maintain delivery timelines.

▪Follow up with operations team for prompt receipt of documents required for loading. etc

▪Collaborated other Teams (clearing, transport,etc) to ensure on time delivery of containers to client in accordance with delivery plan and agreed KPI’s

▪Liaised with client’s Logistics Team to facilitate customs examination and offloading of containers so as to maintain Turn-Around-Time (TAT) of trucks.

▪Provided regular updates on delivery matters and escalate any delays to management accordingly

▪Oversaw and ensured containers are offloaded in compliance to the agreed principles and rules e.g FIFO

▪Received and followed up complaints from client on matters concerning delivery delays e.g delay in payment of duties, terminal challenges, inspection matters-PAAR(Customs), etc.

▪Interfaced with transporters to ensure trucks are timely dispatched for port loading, and followed up until containers are delivered

▪Represented GMT in meetings with clients on Weekly delivery planning and make necessary inputs

▪Monitored and maintained records of containers arrival/offloading, sign-off waybills and return to GMT as soon as possible to facilitate invoicing.

▪Sends regular Operation/Incident Reports to management.

▪Coordinated in/outbound operations in the warehouse.

▪ Developed and maintained efficient method of issuing out stock (outbound) using FIFO (first –in first-out) and FEFO (first-expiring first –out) as the case maybe.

▪Maintained inventory records and other warehouse transactions

▪Ensured materials are safely stored, stacked and bin carded for easy stock count

▪Supervised and took part in physical stock counts and organization of SKU’s.

▪Prepared stock, incident reports and sends regular operation/shift reports to management accordingly.

▪Enforced shipment plans by coordinating swift shuttling/delivery of goods (raw materials and finished goods) to other warehouses.

▪Raised requisition for stationaries, pallets, and other warehouse materials

▪Directed other warehouse personnel (pallet clerk, forklift truck drivers, packaging specialists, up-turners, off loaders, loader, etc.)

▪Implemented standard warehousing operations (SOP’s) e.g 5S and HSE’s principles for housekeeping and safety of the warehouse.

▪Continuously improved warehouse operations using lean enterprise practices.

▪Monitored employee performance and advised managers on necessary improvements to meet targets. etc