Omonefe Ohenhen
Lagos
Overview
9
9
years of professional experience
Summary
Capable Relationship Manager experienced in developing customized solutions to meet wide-ranging customer needs. Strong collaborator and active listener with excellent verbal and written communication skills. Offering 14-year track record of success in the banking Industry.
Work History
Relationship Manager | Commercial|
Fidelity Bank Plc
Lagos
2014 - Current
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Supported end-to-end credit management process, submitted complete loan documentation and supported credit originations for credit compliance.
Branch Manager | Relief|
Fidelity Bank Plc
05.2020 - 06.2021
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged team members in business processes with positive motivational techniques.
- Created strategies to develop and expand existing customer sales, resulting inCrearease in annual sales.
- Generated dramatic improvements across entire Ebanking cycle
- Recommended loan approvals and denials based on customer loan application reviews.
Relationship Officer |Commercial Banking|
United Bank For Africa Plc.
Lagos
11.2008 - 08.2014
- Grow both commercial and retail business across target market.
- Create good and quality risk assets as well as Trade names while deepening existing relationships
- Provide excellent customer service at all times
Relationship Officer
United Bank For Africa
Lagos, LA
12.2006 - 10.2008
- Assisted customers with opening accounts and signing up for new services.
- Managed airline accounts while growing all value chain opportunities.
- Managed Embassies, Multilateral and Non Governmental Organisation visa and fee payment collections.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Bachelor of Science - Economics And Statistics
University of Benin
Edo State2003
Skills
- Excellent Communication
- Adaptable to Changing Conditions
- Executive team leadership
- New Business Development
Timeline
Branch Manager | Relief|
Fidelity Bank Plc
05.2020 - 06.2021
Relationship Officer |Commercial Banking|
United Bank For Africa Plc.
11.2008 - 08.2014
Relationship Officer
United Bank For Africa
12.2006 - 10.2008
Relationship Manager | Commercial|
Fidelity Bank Plc
2014 - Current
Bachelor of Science - Economics And Statistics
University of Benin
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