Dynamic leader with a proven track record at Heirslife Insurance, adept in strategic selling and team leadership. Excelled in optimizing operations and spearheading high-impact projects, significantly enhancing customer satisfaction and market share. Skilled in problem-solving and multitasking, consistently achieving and surpassing sales targets. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Omolola Rotimi
Akure
Summary
Overview
11
years of professional experience
Work History
Heirslife Insurance
Retail Development Manager
04.2022 - Current
Job overview
- Implemented innovative employee scheduling methods to optimize staffing levels during peak hours.
- Led store operations and construction projects for [Number] stores.
- Revamped loyalty program offerings from inception to launch, leading to a significant increase in repeat customers.
- Led cross-functional teams in executing high-impact projects with tight deadlines.
- Created tailored staff training programs to address specific skills gaps and facilitate career growth opportunities within the organization.
- Streamlined inventory management processes to reduce costs and improve efficiency.
- Conducted market analysis to identify emerging trends, adjusting strategies accordingly for improved results.
- Developed new business partnerships, resulting in increased product distribution and market share.
- Expanded retail network by identifying potential locations, analyzing demographics, and negotiating lease agreements.
- Trained and mentored sales teams for higher productivity and improved customer satisfaction.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Drove sales by developing multi-million dollar contract sales.
Peaceful Peace Old People Home ( Dr Peace Okoro
Peaceful Peace Old People Home
01.2021 - 04.2022
Job overview
- Supported regulatory compliance efforts through meticulous record-keeping of permits, licenses, and other required documentation for each project.Optimized scheduling of pole installations by coordinating effectively between multiple departments to ensure timely completion of projects.Provided excellent customer service by responding to inquiries in a timely manner and offering solutions that met clients'' needs.Maintained confidentiality of sensitive information, adhering to strict data privacy guidelines during all stages of the permit application process.Expedited permit approval process with timely communication between contractors, utility companies, and government agencies.Maintained positive relationships with clients, addressing concerns promptly and providing status updates as needed.Streamlined workflow processes by implementing new organizational strategies for document management and data entry tasks.Assisted in training new employees on company policies, procedures, and software programs to improve overall efficiency.Increased accuracy in billing calculations by diligently tracking work orders and related expenses.
- Optimized scheduling of pole installations by coordinating effectively between multiple departments to ensure timely completion of projects.
- Provided excellent customer service by responding to inquiries in a timely manner and offering solutions that met clients'' needs.
- Maintained confidentiality of sensitive information, adhering to strict data privacy guidelines during all stages of the permit application process.
- Improved customer satisfaction by efficiently processing utility pole requests and maintaining accurate records.
- Expedited permit approval process with timely communication between contractors, utility companies, and government agencies.
- Provided technical support to production personnel.
- Maintained positive relationships with clients, addressing concerns promptly and providing status updates as needed.
- Streamlined workflow processes by implementing new organizational strategies for document management and data entry tasks.
- Assisted in training new employees on company policies, procedures, and software programs to improve overall efficiency.
- Increased accuracy in billing calculations by diligently tracking work orders and related expenses.
Richard Care Home (Mr Johnson Ojo)
Richard Care Home
05.2018 - 12.2020
Job overview
- Addressed resident concerns swiftly with appropriate interventions, fostering an environment of trust and open communication between administration and residents.
- Optimized facility operations by developing and implementing efficient procedures, resulting in reduced costs and increased effectiveness.
- Implemented safety measures to minimize risk of accidents or incidents within the personal care home environment.
- Developed strong partnerships with local healthcare providers to expand access to resources that would benefit our residents.
- Established positive relationships with residents'' families through open communication and involvement in care planning processes.
- Oversaw recruitment, hiring, orientation, and performance management processes for all Personal Care Home staff members.
- Conducted thorough investigations into any reported incidents or concerns, taking necessary steps to address and remedy any identified issues.
- Ensured compliance with state regulations by maintaining accurate records, conducting audits, and addressing any discrepancies promptly.
- Fostered a positive work culture through staff recognition initiatives, team-building activities, and effective conflict resolution techniques.
- Collaborated with outside agencies such as mental health providers or medical specialists to ensure comprehensive support services were available to residents as needed.
- Evaluated potential new admissions to determine appropriateness for placement within the facility, ensuring a compatible community atmosphere for all residents.
- Coordinated interdisciplinary team meetings to discuss individualized resident care plans, fostering collaboration among healthcare professionals.
- Enhanced staff performance through ongoing training, evaluations, and professional development opportunities.
- Continuously monitored resident care plans and made adjustments as needed based on changing needs or preferences.
- Facilitated regular family updates on the status of their loved one''s well-being via phone calls or written reports.
- Promoted a culture of continuous improvement by encouraging staff input on process enhancements and recognizing their contributions toward positive change.
- Developed comprehensive policies and procedures for staff to follow in order to maintain high standards of resident care.
- Improved resident satisfaction by implementing personalized care plans and regular assessments.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Nigeria
Senior Financial Advisor
10.2013 - 04.2018
Job overview
- Managed a diverse portfolio of clients, ensuring optimal returns on investments and minimizing risks.
- Secured client trust by maintaining strict confidentiality standards and adhering to ethical practices in all interactions.
- Provided exceptional service to clients by addressing their unique financial concerns and goals with tailored advice.
- Mentored junior advisors to enhance team performance and drive overall success within the firm.
- Streamlined internal processes by implementing innovative technology solutions for better efficiency in client management.
- Assisted clients during major life events such as retirement planning or college funding preparations.
Education
Florence Academy Online
High School Diploma
01-2023
University Overview
Kogi State University Anyingba,Kogi State Nigeria Anyingba Kogi State Nigeria
Bachelor of Science from Bachelor of Science in Biology
03-2013
University Overview
Ekiti State College of Education Ekiti State Ikere Ekiti
High School Diploma
09-2006
University Overview
Akure Muslim College Akure, Ondo State, Nigeria
High School Diploma
09-2002
University Overview
Methodist Primary SchoolsOmuo EKITI
GED
09-1997
University Overview
Skills
- Store operationsLeadership DevelopmentStrategic sellingMarketing strategyBusiness DevelopmentDeveloping brand messagingLeadership DevelopmentStrategic sellingMarketing strategyBusiness DevelopmentDeveloping brand messagingProblem-SolvingTime ManagementMultitasking AbilitiesTeam motivationTeam Leadership
- Leadership Development
- Strategic selling
- Marketing strategy
- Business Development
- Developing brand messaging
- Problem-Solving
- Time Management
- Multitasking Abilities
- Team motivation
- Sales Targeting
- Team Leadership
TEACHING
TEACHING
I LKNOWLEDGE TP PEOLE OVE TEACHING POEPLE THAT IS PASSIING
Timeline
Retail Development Manager
Heirslife Insurance
04.2022 - Current
Peaceful Peace Old People Home
Peaceful Peace Old People Home ( Dr Peace Okoro
01.2021 - 04.2022
Richard Care Home
Richard Care Home (Mr Johnson Ojo)
05.2018 - 12.2020
Senior Financial Advisor
Nigeria
10.2013 - 04.2018
Florence Academy
High School Diploma
Kogi State University Anyingba,Kogi State Nigeria
Bachelor of Science from Bachelor of Science in Biology
Ekiti State College of Education Ekiti State
High School Diploma
Akure Muslim College
High School Diploma
Methodist Primary Schools
GED
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