Omole Ibukunoluwa
8 Flobora Close, Off Niyi Ogunbameru Str, Ajao Estate,Lagos
Summary
Senior Product Tester with 17+ years of experience in the Telecommunications Marketplace, with a strong background in developing and executing product strategies, conducting market research, and managing Agile projects. Proven track record in collaborating with cross-functional teams to deliver user-centric products and drive business growth. Key achievements include launching successful products, improving user satisfaction, and implementing effective feedback systems.
Overview
18
18
years of professional experience
Work History
Manager - Product Testing
MTN Nigeria
08.2024 - Current
- Leads comprehensive product testing strategies to ensure regulatory compliance, maintain quality standards, and deliver high levels of customer satisfaction by proactively identifying and mitigating product risks
- Improve testing efficiency and product quality by optimizing testing methodologies, streamlining processes, and managing resources, ensuring on-time and on-budget project execution
- Fostering cross-functional collaboration between development, quality assurance, and other stakeholders to align on testing objectives, ensuring a unified approach to product readiness and release strategies
- Provides actionable insights into product readiness through in-depth analysis of testing data, guiding decision-making and ensuring the integrity of products prior to market release
Analyst - Platform and Device Testing
MTN Nigeria
05.2017 - 07.2024
- Championed 5G and 4G adoption and monetization, working with technical teams to develop scalable platforms and services, driving 23% YoY data revenue growth in 2023
- Ensured the availability of a diverse range of devices at MTN touchpoints, increasing active data subscribers by 9% to reach 45 million, through collaboration with Device partners and procurement
- Developed and launched scalable data products, achieving a 30% market share growth within two years by identifying market trends and customer needs
- Led testing efforts for technical products, reducing product defects by 20%, enhancing customer satisfaction, and driving the successful launch of three new data-driven product lines
Devices & Handset Specialist
MTN Nigeria
02.2013 - 06.2017
- Facilitated weekly Demand Planning meetings for MTN Core Products, coordinating with key internal stakeholders (Warehouse, Marketing, Sales, etc.) to ensure alignment across the supply chain
- Optimized procurement processes, achieving a 15% reduction in supply chain costs while maintaining high product quality and improving operational efficiency
- Negotiated supplier contracts, resulting in a 10% decrease in procurement expenses and driving improved profit margins through cost-effective purchasing strategies
- Implemented robust inventory management strategies, reducing stockouts by 20% and enhancing product availability to meet customer demand consistently
Corporate Accounts Partner
MTN Nigeria
06.2007 - 07.2013
- Managed corporate accounts for major Oil and Gas clients, including BRASS LNG, ADDAX Oil, and Baker Hughes, fostering a performance-driven culture aligned with MTN's mission and goals
- Delivered contractual deals exceeding N30 million with Unity Bank Plc Nigeria, providing multiple E1 leased circuits within months of managing the account
- Secured a N50 million multi-tiered connectivity solution deal with Stanbic IBTC Bank, enhancing the client's communications needs across wireless and wired network services
- Played a key role in generating over N1 billion in business with FCMB Plc and an additional N800 million deal with GTB Bank Plc, delivering WAN services over MTN Nigeria's MPLS fiber backbone network
- Developed customized communication solutions, resulting in a 15% increase in client retention and strengthened client relationships
- Leveraged data analytics to optimize communication strategies, improving campaign ROI by 20% and driving measurable business impact across accounts
Education
Bachelor of Science (B.Sc.) - Electronic and Electrical Engineering
Obafemi Awolowo University
Ile Ife, Osun StateSkills
Financial Management
Timeline
Manager - Product Testing
MTN Nigeria
08.2024 - Current
Analyst - Platform and Device Testing
MTN Nigeria
05.2017 - 07.2024
Devices & Handset Specialist
MTN Nigeria
02.2013 - 06.2017
Corporate Accounts Partner
MTN Nigeria
06.2007 - 07.2013
Bachelor of Science (B.Sc.) - Electronic and Electrical Engineering
Obafemi Awolowo University
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