Omolara Jaiyesimi
Sales Operations Manager
Lagos,LA
Summary
Perfomance oriented Sales Manager with 11 years of exceptional record of achievement in the Beauty industry developing and maximizing B2B, B2C sales in line with brand imaging. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Sales Operations Manager
Perfect Trust Cosmetics Ltd
Lagos, Lagos
03.2018 - Current
- Demonstrated products to show potential customers benefits and advantages and encourage purchases
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Built relationships with customers and community to establish long-term business growth.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Facilitated business by implementing practical networking techniques.
- Drove sales by developing multi-billion naira collective sales.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Retail Operations Manager
House Of Gems
Lagos, Lagos
08.2017 - 02.2018
- Controlled shipments, inventory, purchasing and inspection to reduce workflow gaps.
- Directed training and performance monitoring for Number staff members.
- Increased revenue by identifying and tracking damaged inventory for corrective action.
- Liaised with senior leadership to report damaged inventory control tracking and reporting.
- Monitored day-to-day production to verify packaging and efficient delivery of purchased merchandise to respective facilities within expected timeframes.
- Determined layout of store merchandise for visual appeal to consumers.
- Scheduled employee tasks, conducted performance reviews and executed daily branch operational goals to maximize team productivity.
- Planned, directed, coordinated and assigned manpower to efficiently meet daily production requirements and goals.
- Contributed to leadership team for implementing company policies and procedures.
- Reduced workflow downtime by ordering supplies and organizing stock to meet demand.
Shift Team Leader
Montaigne Place
Lagos, Lagos
12.2012 - 07.2017
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Completed cash and credit card transactions accurately using POS software.
- Analyzed sales figures and identified areas for improvement.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Hnd - Microbiology And Immunology
The Polytechnic, Ibadan
Ibadan 02.2010 - 10.2012
National Diploma - Science Laboratory Technology
The Polytechnic, Ibadan
Ibadan 02.2005 - 11.2008
Skills
New Business Development
undefinedAccomplishments
- Achieved significant sales productivity and improved overall sales by penetrating targeted leads/ pipeline with accuracy and efficiency.
- Opening of multiple doors such as stand alone and shop in shops in strategic locations housing portfolio of trendy brands.
- Continious promotion, experiential awareness activations and exhibitions to increase reach and market share
- Digital marketing, Public relation events and brand ambassdorship
- Supervised team of thirty-one staff members excluding drivers and security personels
- Resolved product issue through consumer testing.
Timeline
Sales Operations Manager
Perfect Trust Cosmetics Ltd
03.2018 - Current
Retail Operations Manager
House Of Gems
08.2017 - 02.2018
Shift Team Leader
Montaigne Place
12.2012 - 07.2017
Hnd - Microbiology And Immunology
The Polytechnic, Ibadan
02.2010 - 10.2012
National Diploma - Science Laboratory Technology
The Polytechnic, Ibadan
02.2005 - 11.2008
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