Omobola Akintokun
Project Manager
Lekki,Lagos, Nigeria
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
Project Manager
NTS Africa Services Limited
Lekki, Lagos, Nigeria
01.2021 - Current
- Manage multiple projects simultaneously as well as making sure all projects are delivered within time, scope, and budget.
- Proactively identify and resolve issues within area of responsibility independently.
- Develop detailed communication plans, schedule and work plans which outline project tasks, milestones, and resource allocation
- Observe contracts and service level agreements to recognize prospective risks and implement mitigation actions to protect development process from unexpected delays and costs.
- Monitor and control project while providing feedback and improvements on templates and processes.
- Interface with senior business stakeholders while ensuring technical feasibility.
- Monitor transition between project phases while ensuring alterations are in line with organizational objectives.
- Manage relationship with over 10 customers and all stakeholders.
- Generate and maintain comprehensive project documentation.
- Submit weekly and monthly project status reports to relevant stakeholders.
- Report and escalate to management as required.
- Develop and initiate projects, including managing costs, schedule and
- Developed and initiated projects, managed costs, and monitored performance
Assistant Project Coordinator
NTS Africa Services Limited
Lekki, Lagos, Nigeria
01.2019 - 12.2020
- Technical Project Management of Medium size projects.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Draw up project plans, communication plans and provide governance on technical projects.
- Assisted over 10 Stakeholders to align project objective and agree escalation plans.
- Monitored technical projects to ensure standards and deadlines are met.
- Conducted site assessment, planning and design of datacenter infrastructure.
- Performed coordination of all onsite Infrastructure Deployment of Dell servers and storage at clients' datacenter.
- Generated project Design document from which solutions are implemented.
- Customer engagements/meetings on presales opportunities.
- Generate Letter of Engagement document and Project Pre-requisite documentation.
- Generated project Effort Estimate documentations promptly.
- Updated project plans to include agreed changes.
- Supported customer infrastructure on various platforms, MS Windows.
Technical Analyst
NTS Africa Services LTD
Lekki, Lagos, Nigeria
07.2017 - 12.2018
- Infrastructure Implementation and Deployment of servers and storage.
- Cloud implementation of Office 365 and Azure.
- Authored technical requirement documentation to suit business goals and technological limits.
- Prepared technical responses to requests for quotes, assigning costs, timeframes, and alternative solutions.
- Offered remote support for cloud-based and web-based clients via phone, email, and chat.
- Applied knowledge of IT best practices to tackle new challenges and make educated decisions.
- Proof of Concepts commencement documents and deployments.
- Engaged customers on pre-sales opportunities.
- Hardware order tracking and management
- Consulted with sales personnel to answer customer questions with statistical analyses presented in easily digestible formats.
Front Desk/ HR Assistant
NTS Africa Services LTD
Lekki, Lagos, Nigeria
07.2014 - 12.2017
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Coordinated and set up meeting materials, presentations and audiovisual systems.
- Maintained office supplies, distributed mail, and processed invoices for payment.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Oversaw and managed hiring process and assisted human resources.
- Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
- Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
Education
Bachelor of Science - Economics
Covenant University
Ota, Ogun State 09.2008 - 06.2012
Skills
Expert in Microsoft Applications
Project planning and development
Advanced problem solving
Exceptional oral and written communication
Excellent documentation and reporting
Deadline driven
Project Management Skills
Certification
Microsoft Certified Solutions Expert (MCSE: Cloud Platform and Infrastructure
Additional Information
Project Successfully Managed
- Lagos State Government: Ministry of Justice and Office of the Head of Service: Electronic Document Management System
- Bon Voyage Travel and Tours: Setup, and configuration of Office 365 for 30 users, Deployment of teams, SharePoint, One Drive, and migration from one domain to another
- Access Bank: Mails and One Drive migration from one tenant to another using Quest on Demand tools.
- Hydra Integrated Services: Setup, and configuration of Office 365 for 24 users, Deployment of teams, SharePoint, One Drive, and migration from one domain to another
Timeline
Project Manager
NTS Africa Services Limited
01.2021 - Current
Assistant Project Coordinator
NTS Africa Services Limited
01.2019 - 12.2020
Technical Analyst
NTS Africa Services LTD
07.2017 - 12.2018
Front Desk/ HR Assistant
NTS Africa Services LTD
07.2014 - 12.2017
Bachelor of Science - Economics
Covenant University
09.2008 - 06.2012