OLUYOMI JOHNSON
INSURANCE MANAGER
Victoria Island,LA
Summary
A seasoned insurance professional with over 10years of working experience both in retail sales, corporate sales and team management.
A highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and increasing organization bottom line through leads generation, client retention, relationship building and management. Also knowledgeable in team management principles, customer service best practices and deepen sales penetration.
Overview
12
12
years of professional experience
37
37
years of post-secondary education
Work History
Regional Sales Coordinator
Heirs General Insurance
V/Island , Lagos
2022.09 - Current
- Manage activities of Bancassurance Referral officer attached to UBA banks in South western region of Nigeria
- Collation and presentation of region weekly reports
- Business development with Insurance brokers and maintain such relationship for optimal productivity
- Develop sales through effective identification and analysis of financial needs of prospective clients
- Prospect for new client through relationship with Bank staff
- Explain features, advantages, and disadvantages of policies to promote insurance plans
- Claim initiation and follow up
- Maximize sales of appropriate products that meets needs of customers by effective use of sales skills
- Deliver excellent customer service
- Ensure effective relationship management of Bancassurance customers, UBA bank staff and Insurance sales team at regional level.
- Completed bi-weekly payroll for company sales staff at regional level.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities
- Adapted sales techniques to specific clients and promoted products based on individualized client needs
- Implemented marketing strategies and techniques, increasing revenue, and customer satisfaction
- Created sales objectives, prepared quotas and designed effective sales plans to drive business goals
- Visited clients on-site to give benefit-oriented sales presentations
- Utilized various sales techniques to develop relationships with customers and drive sales
- Developed and implemented sales strategies to increase revenue
- Set up appointments with potential and current customers to promote new products and services.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Fulfilled customer queries over phone, in-person and through email to provide and maintain highest level of customer care.
- Conducted over 4 sales meetings per month to prepare sales plans and call schedules based on data analysis and market opportunities.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Set up calendar with customer birthdays and other special events for personal touch.
Senior Executive Officer
NSIA Insurance
2022.02 - 2022.08
- RESPONSIBILITIES:
- Seek out new prospects and develop clientele base via networking, brokers, and direct customers (Retail & Corporate) Develop sales through effective identification and analysis of the financial needs of prospective clients
- Delivery of excellent services to all stakeholders Explain features, advantages, and disadvantages of policies to promote sales of insurance plans
- Maximize sales of appropriate products that meets needs of customers
- Firsthand risk assessment and rating
- ACHIEVEMENTS:
- Achieved 75% of 6 months budget with less N1.8M claims paid out within this period
- Great involvement in weekly report’s collation and its submission
- Great rapport with every staff at regional office
- Amazing involvement in helping regional office’s relationship building with brokers and also getting coinsurance businesses from other colleagues in other insurance companies
Deputy Sales Executive
AXA Mansard Insurance Plc
2012.10 - 2020.03
- Seek out new prospects and develop clientele base via networking
- Develop sales through effective identification and analysis of financial needs of prospective clients
- Prospect for new client through relationship with Bank staff
- Explain features, advantages and disadvantages of policies to promote sales of insurance plans
- Claim initiation and follow up
- Maximize sales of appropriate products that meets needs of customers by effective use of sales skills
- Firsthand risk assessment and rating
- Achieve, or exceed, sales targets
- Deliver excellent customer service
- Ensure effective relationship management of Bancassurance customers
- Successful Pioneer Bancassurance Officer at GTBank, Ogbomosho Branch
- Part of 5 Team members who worked for establishment of Ilorin Business office in 2016
- Customer service delivery per excellence
- AXA Mansard Insurance was made acceptable brand, all through nooks and crannies of Ogbomosho
- Revamped Credit Life Assurance policy for Microfinance Banks in Ogbomosho in 2013 and sold over 2,500 number of policies between 2013 and 2016
- Grew Retail businesses for Ogbomosho spoke to renewal level of N28M
- Achieving over 70% of annual budget in spite of lack of industries and companies in Ogbomosho
- Provided mentorship to Ilorin sales team and tremendous support to Business Manager
- Built good and working relationships with sales team and Bank staff
- Built and grew strong clientele base for Ogbomosho spoke.
Senior Marketing Executive
Zenith General Insurance Company
2020.03 - 2020.01
- Provide advice and sales of General Insurance products to customers in Zenith Bank
- Have detailed product knowledge to share with Bank staff and customers
- Develop and maintain good relationships with bank branch staff to encourage customer referrals
- Ensure complete customer documentation and comply with all company requirements
- Liaise with underwriting team to ensure prompt and efficient delivery of policy documents to customer
- Provide support to Team Lead in carrying out delegated duties promptly and effectively, Bancassurance Officer at Zenith Bank, Ijebu ode/Sagamu Branch
- Achieved over 95 percent of full year budget in 2020 despite Covid-19
- Got double promotion for extraordinary performance
- Customer service delivery per excellence
- Zenith General Insurance was made acceptable brand, all through nooks and crannies of Ijebu ode and Sagamu axis
- Grew Retail businesses for Ibadan zonal office in term of number and GWP
- Achieving over 80% of 2021 annual budget
- Provided mentorship to other BROs in Team and tremendous support to Line
- Manager
- Built good and working relationships with team and Bank staff.
Industrial and General Insurance Plc, NYSC
Dugbe
2011.08 - 2012.06
- Risk assessment and rating
- Provides details on outstanding premiums and claims
- Raises debit and credit notes
- Prepares worksheets
- Prepares renewal notices for mutual clients
- Prepares branch monitoring
- Prepares endorsement for renewal businesses
- Prepares brokers and agencies commissions
- Allocation of policy numbers and Endorsement numbers
- Prepares Insurance certificates and policy documents
- ACCOMPLISHMENTS:
- Ensure completeness of transaction with support documents
- Proper allocation of policy numbers and endorsement number
- Renewal notice were being prepare and sent promptly
- Built good and working relationship with colleagues
- Accurateness of data and figures sent to head office
- Assignment with tight reporting deadlines were met.
- Proven ability to learn quickly and adapt to new situations
- Skilled at working independently and collaboratively in a team environment
- Identified issues, analyzed information and provided solutions to problems
Education
Masters in Business Administration - Business Administration
Ladoke Akintola University of Technology
Ogbomoso, OY 2000.03 - 2021.04
B.Sc. - Transport Management
Ladoke Akintola University of Technology, U.D
Ogbomoso, OY 2013.06 - 2016.04
Certificate in Insurance -
Chartered Insurance Institute of Nigeria
Lagos, LA 2012.04 - Current
HND - Insurance
The Polytechnic, Ibadan
Ibadan, OY 2008.06 - 2010.04
Skills
Microsoft office proficiencyundefined
Accomplishments
- Sales Ruby Ltd
- Sales Leadership Training 2018
- College of Insurance and Financial Management
- Bancassurance Referral Officer Certification 2017
- Chartered Insurance Institute of Nigeria
- Insurance Agents Certification 2014
- LCCI, Alausa Ikeja, Lagos
- Bancassurance Refresher Program 2014
- Bancassurance Sales Process
- Northern Foreshore Estate, Lekki, Lagos
- Bancassurance Refresher Program 2013
- Anti-money laundering, Product Analysis and Comparison (Life Policies),
- Annuity Products
- Northern Foreshore Estate, Lekki, Lagos.
Affiliations
Chartered Insurance Institute of Nigeria (CIIN)
Student Member
Association of Registered Insurance Agent of Nigeria
Member
Additional Information
- AWARDS: , The Nigerian Council of Registered Brokers, Ibadan. 2011 Best Graduating Insurance Student (HND 2009/2010) The Polytechnic Ibadan Institutional Award 2011 Best Graduating Insurance Student (HND 2009/2010
Timeline
Regional Sales Coordinator
Heirs General Insurance
2022.09 - Current
Senior Executive Officer
NSIA Insurance
2022.02 - 2022.08
Senior Marketing Executive
Zenith General Insurance Company
2020.03 - 2020.01
B.Sc. - Transport Management
Ladoke Akintola University of Technology, U.D
2013.06 - 2016.04
Deputy Sales Executive
AXA Mansard Insurance Plc
2012.10 - 2020.03
Certificate in Insurance -
Chartered Insurance Institute of Nigeria
2012.04 - Current
Industrial and General Insurance Plc, NYSC
2011.08 - 2012.06
HND - Insurance
The Polytechnic, Ibadan
2008.06 - 2010.04
Masters in Business Administration - Business Administration
Ladoke Akintola University of Technology
2000.03 - 2021.04
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