OLUWATOYIN ABIEYUWA FESTUS-OLAGBENDE
Entrepreneur / Business Analyst / Chef
Surulere,LA
Summary
Over 20 years accomplished in managing events and very keen to bring skills to help at any level To give the best outcome at all events and learn new skills. Restaurant and Fast Food Operator Manager. Contributing to team projects while demonstrating individual leadership and success in data entry, management and administrative support.
Enthusiastic Executive assistant, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in decision making skill. Motivated to learn, grow and excel in the Sales, Supply Chain, Food and Beverage industry.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Driven and resourceful administrative professional with 8+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
25
25
years of professional experience
23
23
years of post-secondary education
Work History
Executive Assistant
LoveWorld Lagos Zone
01.2021 - Current
- Used advanced software to prepare documents, reports and presentations.
- Performed competitor bench-marking analysis to identify manufacturing savings opportunities and potential product enhancements
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Screened calls and emails and responded accordingly to support executive correspondence. Manage over 50 calls per day and call database of over 10,000 customers
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Monitoring projects, increase output by 10%
- Organized and coordinated conferences and monthly meetings.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Volunteered to help with special projects of varying degrees of complexity.
- Worked with senior management to initiate new projects and assist in various processes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Took notes and dictation at meetings.
- Surveyed clients to ascertain requirements and expectations for product
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement
CEO
Yummy Wizzy bakes and Confectionaries
Surulere, LA
08.2020 - Current
- Increased company revenue by 10 million naira through aggressive new market strategies.
- Directed market expansions to propel business forward, meet changing customer needs.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Established foundational processes for business operations.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
- Procured and coordinated new resources to achieve sales targets within optimal timeframes.
- Worked with department heads to address team needs and offer high-level support for everyday operations
- Built productive relationships with industry partners and competitors to support strategic business objectives
- Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand
- Monitored line processes to maintain consistency in quality, quantity and presentation
- Handled and stored food to eliminate illness and prevent cross-contamination
- Trained kitchen staff to perform various preparation tasks under pressure
- Interacted with guests to obtain feedback on product quality and service levels
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs
- Packaged and labeled baked goods with accurate descriptions and ingredients
- Filled out inventory and production sheets and informed head baker of stock levels
- Conducted employee evaluations, assessing strengths and reassigning accordingly
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation
Managing Director
Korewa's Kitchen
Surulere, LA
06.2019 - Current
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Met with clients to outline desired goals and prepared quotes for overall catering costs
- Hired and trained both permanent and temporary staff members
- Worked with chefs to plan menus according to client needs and budgets
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages
- Promoted catering packages with most profitable outcomes without sacrificing client desires
- Maximized quality assurance by completing frequent line checks
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines
Sales and Sponsorship Manager
LWPUBLISHING
Lagos
07.2013 - 03.2019
- Directed activities of external agencies, establishments or departments developing and implementing fundraising strategies and programs.
- Evaluated advertising and promotion programs for compatibility with fundraising efforts.
- Wrote funding requests and grant applications to obtain additional funds for operating needs.
- Oversaw and enhanced public relations and fundraising programs across entire Zone or region.
- Developed fundraising activity plans to maximize participation or contributions and minimize costs.
- Promoted program to funders through direct appeals and special publications or online appeals.
- Contacted corporate representatives, government officials or community leaders to increase awareness of organizational causes and activities.
Relationship Manager
Rhapsody of Realities
Surulere, LA
08.2011 - 04.2013
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Worked with Marketing and Brands departments to facilitate communication and deliver personalized solutions to customers.
- Educated customers about Product options and processed purchases.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Business Owner
Hidden Treasures Solitaire & Korewa's Events
Surulere, LA
01.2004 - 01.2010
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Collaborated with stakeholders to verify delivery of desired quality requirements to distributors.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste
- Reconciled cash and credit card transactions to maintain accurate records
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies
- Identified team weak points and implemented corrective actions to resolve concerns
- Correctly calculated inventory and ordered appropriate supplies
- Led and directed team members on effective methods, operations and procedures
Office Manager
Christ Embassy Ibadan
Surulere, LA
01.2003 - 01.2004
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Coordinated special projects and managed schedules.
- Prepared meeting rooms and materials and recorded important information.
- Coordinated and aligned corporate and office schedules and disseminated important work information to employees.
Marketing Executive
BLW INC
Ibadan
01.2001 - 01.2003
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
- Planned and executed events and marketing programs to increase qualified leads.
- Compiled product and customer data to generate informed profit projections.
Administration Officer
BLW Incorporated
Ibadan, OY
09.1999 - 01.2001
- Produced detailed reports to track trends and keep senior management informed.
- Prepared agendas and took notes at meetings to archive proceedings.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Organized and attended meetings and compiled related documents and reports.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Attended meetings, took notes and tracked action items.
- Used discretion when handling confidential information.
- Maintained personnel records and updated internal databases to support document management
- Collected, validated and distributed information to employees
Education
Bachelor of Science - Political Science
University If Ibadan
Oyo State, Nigeria 07.1994 - 01.1998
Master of Science - Political Science
University of Ibadan
Oyo State, Nigeria 09.2005 - 11.2008
Graduate of Aspiring Entrepreneurship -
Fate Foundation
Lagos, Nigeria 05.2010 - 08.2010
Certificate in Basic Presentation -
National Broadcasting Academy
Lagos, Nigeria 08.2021 - 10.2021
Certificate in Basic Production -
Broadcasting Academy Lagos
Lagos, Nigeria 10.2021 - 12.2021
WAEC Certificate -
Federal Govt. College
Lagos , Nigeria 10.1986 - 06.1992
WAEC Certificate -
State Grammar School
Lagos 01.1993 - 06.1993
Pry School Certificate -
Estate Baptist Primary School
Lagos, Nigeria 01.1981 - 01.1986
Nursery School -
KKotun Nursery And Primary School
Lagos, Nigeria 09.1978 - 06.1981
• Strategic Marketing & Sales Imperatives For Grow -
McTimothy. Associates. Sales Boot Camp Nigeria
Lagos, Nigeria 03.2019 - 03.2019
• Hazard Analysis Critical Control Point – Level 2 - Certificate
London Professional Training Centre
Lagos, Nigeria 07.2019 - 07.2019
Level 2 - Award in Food Safety - Certificate
London Professional Safety Center
08.2019 - 08.2019
Some College (No Degree) - Budgeting
Wavecrest Culinary School
Lagos, Nigeria 04.2019 - 04.2019
Certificate -
Metropolitan School of Business & Management
Online / Canada 08.2022 - 08.2022
Certificate -
Metropolitan School of Business & Management
Lagos, Nigeria 02.2018 - 02.2018
Pizza Chef -
Pizza Italian Academy London
Online / Canada 08.2022 - 10.2022
Pizza Chef -
Pizza Italian Academy London
London, United Kingdom 11.2017 - 01.2018
Cakes And Confectionaries -
U & I Cakes And Confectionaries
Lagos Nigeria 03.2010 - 03.2011
Culinary Training -
WaveCrest Culinary School
Lagos, Nigeria 09.2010 - 11.2010
Skills
Project planning
undefinedAdditional Information
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Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
People are your most valuable asset, give them purpose and they will be your best resource
Timeline
Certificate -
Metropolitan School of Business & Management
08.2022 - 08.2022
Pizza Chef -
Pizza Italian Academy London
08.2022 - 10.2022
Certificate in Basic Production -
Broadcasting Academy Lagos
10.2021 - 12.2021
Certificate in Basic Presentation -
National Broadcasting Academy
08.2021 - 10.2021
Executive Assistant
LoveWorld Lagos Zone
01.2021 - Current
CEO
Yummy Wizzy bakes and Confectionaries
08.2020 - Current
Level 2 - Award in Food Safety - Certificate
London Professional Safety Center
08.2019 - 08.2019
• Hazard Analysis Critical Control Point – Level 2 - Certificate
London Professional Training Centre
07.2019 - 07.2019
Managing Director
Korewa's Kitchen
06.2019 - Current
Some College (No Degree) - Budgeting
Wavecrest Culinary School
04.2019 - 04.2019
• Strategic Marketing & Sales Imperatives For Grow -
McTimothy. Associates. Sales Boot Camp Nigeria
03.2019 - 03.2019
Certificate -
Metropolitan School of Business & Management
02.2018 - 02.2018
Pizza Chef -
Pizza Italian Academy London
11.2017 - 01.2018
Sales and Sponsorship Manager
LWPUBLISHING
07.2013 - 03.2019
Relationship Manager
Rhapsody of Realities
08.2011 - 04.2013
Culinary Training -
WaveCrest Culinary School
09.2010 - 11.2010
Graduate of Aspiring Entrepreneurship -
Fate Foundation
05.2010 - 08.2010
Cakes And Confectionaries -
U & I Cakes And Confectionaries
03.2010 - 03.2011
Master of Science - Political Science
University of Ibadan
09.2005 - 11.2008
Business Owner
Hidden Treasures Solitaire & Korewa's Events
01.2004 - 01.2010
Office Manager
Christ Embassy Ibadan
01.2003 - 01.2004
Marketing Executive
BLW INC
01.2001 - 01.2003
Administration Officer
BLW Incorporated
09.1999 - 01.2001
Bachelor of Science - Political Science
University If Ibadan
07.1994 - 01.1998
WAEC Certificate -
State Grammar School
01.1993 - 06.1993
WAEC Certificate -
Federal Govt. College
10.1986 - 06.1992
Pry School Certificate -
Estate Baptist Primary School
01.1981 - 01.1986
Nursery School -
KKotun Nursery And Primary School
09.1978 - 06.1981
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