OLUWATOSIN MISTURA OLUWATOSIN MISTURA
HOSPITALITY
Lagos
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Hospitality Volunteer
DIE REISE BY SPLANE
2023.09 - Current
- Enhanced guest satisfaction by maintaining clean and organized public areas within the hotel.
- Assisted with luggage handling, providing courteous assistance during guest arrivals and departures.
- Provided exceptional customer service to ensure a positive experience for all visitors.
- Communicated with customers to promptly resolve complaints and address inquiries.
Office Assistant
Commit Technology and Consult Ltd
1 2019 - 2023.12
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Purchased and maintained office supplies.
Secretary
HGL Enterprises
2017.01 - 2019.12
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Maintained daily report documents, memos and invoices.
Education
Senior Secondary School -
Tenderland College
Lagos, Nigeria 2018.08 - 2021.06
Skills
Guest Relations
Team building
Adaptability
Interpersonal Communication
Problem-Solving
Computer Skills
Hospitality services
Attention to Detail
Organizational Skills
Administrative Skills
Interpersonal Skills
Time management abilities
Languages
English
Yoruba
Timeline
Hospitality Volunteer
DIE REISE BY SPLANE
2023.09 - Current
Senior Secondary School -
Tenderland College
2018.08 - 2021.06
Secretary
HGL Enterprises
2017.01 - 2019.12
Office Assistant
Commit Technology and Consult Ltd
1 2019 - 2023.12
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